BACHELOR'S LEVEL Suicide Prevention Care Coordinator

Mental Health Resource Center•Jacksonville, FL

9d•Onsite

About The Position

The Care Coordinator for the Suicide Prevention Team works with individuals who have experienced suicidal ideation or suicide attempts, typically following discharge from emergency departments or inpatient psychiatric facilities. This role focuses on rapid follow-up, care coordination, and transition planning to support safety and stability during high-risk periods, particularly for individuals with serious mental illness and/or substance use disorders. The Care Coordinator develops individualized care plans, coordinates services, and ensures timely follow-up after discharge to reduce risk and support continuity of care across behavioral health systems.

Requirements

Bachelors degree in Social Work or a related Human Services field from an accredited university or college required.
Minimum of two years of experience in human services or behavioral health required.
Proficiency in Microsoft Office and email are required.
Strong communication and interpersonal skills; ability to work effectively with individuals, families, providers, and team members.
Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required.

Nice To Haves

experience working with adults with mental illness preferred.
Demonstrate proficiency in MHRC EHR System within three months of employment.

Responsibilities

Complete initial and ongoing assessments, including suicide risk, substance use, mental status, medical history, living situation, supports, barriers, and medications.
Conduct outreach to crisis stabilization units, inpatient psychiatric facilities, emergency departments, and community partners to engage eligible individuals.
Conduct suicide risk screenings and complete comprehensive risk and biopsychosocial assessments at time of referral.
Develop individualized care and safety plans in collaboration with individuals served, families, and providers.
Provide safety planning and counseling on access to lethal means.
Maintain frequent, proactive contact based on level of suicide risk, including follow-up within 24 hours of missed appointments.
Coordinate transition of care, including warm hand-offs to ensure connection to ongoing services.
Support stabilization through outreach, care coordination, and ongoing engagement.
Monitor progress, document outcomes, and participate in care plan or treatment plan reviews.
Advocate for and coordinate access to needed services and community resources.
Maintain regular communication with providers and support continuity during and after treatment.
Provide outreach to community providers during crisis points to promote program services and collaboration.
Identify and report concerns related to risk, trauma, abuse, neglect, or abandonment in accordance with policy and regulations.