Sugar Bar Manager

BCC Hospitality Services•Miami, FL

About The Position

EAST Miami is seeking a hands-on Sugar Manager to oversee the rooftop bar’s overall operation, including bar and floor service. The manager will lead the beverage program, guest experience, team, and business performance while balancing creativity, operational excellence, and profitability. The role involves working closely with bartenders, mixologists, and service staff to improve cocktail offerings, menu performance, and the atmosphere of the venue. The manager will oversee daily and high-volume nightlife operations, develop cocktails and seasonal menus, manage inventory and beverage costs, and pursue revenue and budget goals. They will also lead staff development, guest relations, events, brand partnerships, and collaboration with hotel and Food & Beverage leadership. The position calls for a leader who can work on the floor during busy service, develop beverage concepts, analyze financial performance, and motivate a hospitality team.

Requirements

At least 5 years of experience in nightlife management, beverage management, bar operations, or a similar leadership position.
Strong understanding of bar operations, floor management, and high-volume nightlife environments.
Demonstrated experience managing both beverage and front-of-house operations.
Knowledge of inventory management, beverage costing, purchasing, and financial reporting.
Experience leading, developing, and motivating a diverse hospitality team.
Strong understanding of cocktail culture, spirits, mixology, and beverage trends.
Excellent communication, interpersonal, and leadership skills.
Ability to work flexible schedules, including evenings, weekends, and holidays.
Strong business acumen and ability to balance guest satisfaction with financial performance.

Nice To Haves

Previous experience as a Beverage Manager, Bar Manager, or Mixologist.
Experience in a recognized luxury bar, rooftop venue, or upscale nightlife destination.
Experience with a bar recognized by World's 50 Best Bars or similar international industry rankings.
Background in cocktail menu development, mixology, and menu engineering.
Established relationships with premium spirit brands and beverage distributors.
Experience organizing nightlife events, brand activations, and beverage collaborations.
Knowledge of local Miami nightlife, hospitality trends, and clientele.
Familiarity with hotel POS, inventory, and restaurant management systems.

Responsibilities

Oversee daily bar and floor operations at Sugar, maintaining a visible presence during peak hours and high-volume nightlife operations.
Coordinate bartenders, servers, hosts, security, and other operational teams; monitor service standards, guest satisfaction, presentation, and venue atmosphere.
Manage staffing levels, scheduling, team productivity, and labor costs; lead pre-shift meetings and prepare teams for daily operations and special events.
Ensure compliance with responsible alcohol service, safety, sanitation, and hotel operating standards.
Develop Sugar’s beverage program with the bar team and mixologists, including cocktail creation, recipe development, and seasonal menu launches.
Contribute to menu engineering to support beverage profitability while maintaining creativity and quality.
Ensure consistency in cocktail preparation, presentation, recipes, and service standards; stay current with beverage trends and premium spirits.
Develop supplier, distributor, and brand-partner relationships; organize tastings, training, and educational sessions.
Oversee beverage inventory, purchasing, ordering, receiving, storage, stock control, and regular inventory counts.
Monitor beverage costs, pour costs, waste, inventory variances, sales reports, and menu profitability; implement controls to minimize losses.
Develop strategies to increase average guest spending, beverage sales, and overall revenue while managing operating expenses and labor costs.
Work toward revenue, profitability, and departmental budget goals.
Build Sugar’s position as a leading Miami rooftop nightlife destination and oversee the guest journey from arrival through departure.
Handle guest concerns and VIP requests professionally and collaborate on events, activations, brand partnerships, and nightlife programming.
Build relationships with local influencers, industry professionals, and key clientele; identify opportunities to increase repeat business and strengthen Sugar’s reputation.
Recruit, train, coach, and develop bar and floor team members; set performance expectations and accountability, foster a positive team culture, and provide evaluations and ongoing feedback.
Develop beverage knowledge and service skills across the team, identify future leaders, and support their professional development.
Work with Food & Beverage leadership, hotel management, and other departments on promotions, seasonal campaigns, menu planning, pricing, business reviews, and revenue-generating initiatives.
Monitor competitors and industry trends and bring forward creative concepts to elevate the venue.