SUD Counselor (On-Call) - WRA

HealthRIGHT 360•San Mateo, CA

About The Position

HealthRIGHT 360 is a nonprofit organization committed to providing accessible, comprehensive healthcare to vulnerable populations and promoting health equity. Its services include mental health care, residential and outpatient substance use treatment, primary health services, and transitional support for people re-entering the community after involvement in the criminal justice system. WRA provides residential services in a social-model treatment milieu involving the treatment community, the 12-step community, and other recovery support groups. Its peer-based approach reflects the belief that recovery does not happen in isolation, and its peer mentorship program welcomes new clients into the WRA community. The On-Call SUD Counselor I is part of an interdisciplinary team supporting clients by assessing their needs and strengths in support of health and recovery. The counselor provides individual and group counseling, delivers curricula according to program requirements, provides case management, helps clients navigate systems of care, and supports a therapeutic treatment environment. The role may include weekend and holiday work as needed.

Requirements

  • High school diploma or equivalent.
  • Registration as an Alcohol and Other Drug Counselor or SUD Counselor with a California-approved certifying agency (CCAPP, CADTP, or CAADE).
  • Current First Aid and CPR certification.

Nice To Haves

  • Bachelor’s degree in health and human services, social work, psychology, or another related field.
  • Experience as a substance abuse or behavioral disorder counselor or recovery specialist in community mental health.
  • Experience carrying a caseload.

Responsibilities

  • Provide individual counseling sessions as needed, in alignment with existing treatment plans and program requirements.
  • Facilitate group counseling sessions and community meetings as scheduled or in place of absent staff.
  • Link clients to internal and external resources based on identified treatment needs.
  • Deliver educational classes and structured programming on treatment-related topics to support recovery goals.
  • Collaborate with treatment team members to review, update, and maintain treatment and transition plans, progress notes, and other clinical documentation as appropriate.
  • Perform crisis intervention and communicate critical updates to the treatment team.
  • Monitor and document client progress during coverage periods and provide a thorough handoff to regular staff.
  • Assist with monitoring and documenting medication administration when applicable, and ensure medications are handled securely and documented properly while on duty.
  • Accompany clients to offsite appointments when required and authorized.
  • Assign client duties and sign off on their completion to support engagement in treatment.
  • Motivate clients to fulfill weekly obligations and stay on track with treatment goals.
  • Support the intake process and maintain required documentation and supplies.
  • Collect, clean, and dispose of biohazard waste in accordance with program policies.
  • Disinfect and clean client rooms, common areas, and program spaces.
  • Work weekends and holidays as needed.
  • Perform other duties as assigned.
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