Success Enablement Analyst
About The Position
The Success Enablement Analyst will enable Rockwell Automation's Enterprise Transformation to an outcome-based and data-driven organization by employing and delivering Change Management strategies. This includes ensuring changes to business processes, systems and technology, and organizational readiness for the Demand to Renew (D2R) initiative. Demand to Renew paves the way for a single connected experience that enables a seamless end-to-end customer lifecycle that maximizes value, minimizes risk, and optimizes time. The Success Enablement Analyst's primary responsibility will be executing and enabling our strategies and plans that maximize customer and partner adoption and usage while minimizing risk and resistance within our external ecosystem. The Success Enablement Analyst will work closely with the Change Management Leader to develop strategies that drive engagement and adoption and achieve greater proficiency in the changes that impact internal and external users to increase benefits realization, value creation, Return on Investment, and ultimately the achievement of our Enterprise Transformation results and outcomes. The Success Enablement Analyst will also work closely with Market Access and Customer Experience business partners and Demand to Renew Program Teams to ensure the integration of change management activities into project plans.
Requirements
- Bachelor's Degree or equivalent relevant experience.
- Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
Nice To Haves
- Typically requires 5 years' work experience in change management, organizational design, business impact measurement, customer success, sales enablement, or product marketing
- Certifications (PMP, CPTM, CIT) are advantageous but not mandatory.
- A solid understanding of how people go through a change and the change process; experience with Prosci ADKAR® Model
- Experience with JIRA, Confluence and Atlassian suite; prior experience with Agile and other program & portfolio management methodologies
- Product marketing experience is a plus
- Work in global, cross-functional teams and partner with colleagues in both business and technical roles
- Must have excellent conflict resolution and people interface skills.
Responsibilities
- Support the Demand to Renew Program in developing and managing Enterprise Transformation change management activities and tactics
- Conduct impact analysis for new ways of working and develop persona profile slides
- Develop a communication plan based on release milestones
- Develop supporting communication materials as outlined in the Communication Plan
- Capture feedback post go-live and recommended next steps for iteration
Benefits
- Health Insurance including Medical, Dental and Vision
- 401k
- Paid Time off
- Parental and Caregiver Leave
- Flexible Work Schedule
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
