Substitute Youth Shelter Specialist

OCO • Fulton, NY

1d

About The Position

We are currently hiring Substitute Youth Shelter Specialists to provide coverage on an as‑needed basis . This flexible role is ideal for candidates seeking meaningful work that fits their schedule while still making a powerful impact on the lives of youth in our community. What You’ll Do: As a Youth Shelter Specialist, you’ll provide safety, encouragement, and vital support to youth experiencing homelessness or crisis. Your daily work will include: Delivering one-on-one supportive counseling and crisis intervention in a calm, caring manner Assisting youth in connecting with internal and external community resources Responding to in-person and phone inquiries to the YES! Shelter Supporting youth in scheduling and attending appointments, coordinating transportation, and participating in social/recreational activities Ensuring the safety and security of the shelter and its residents at all times Completing shelter entry assessments and coordinating safe transportation and entry Helping with meal preparation, housekeeping, donation organization, and maintaining a home-like environment Providing transportation when needed Entering accurate data into required systems and assisting with tracking program statistics Facilitating house meetings and maintaining clear communication with the Program Manager Ensuring effective communication during shift changes Assisting with Homeless Program activities as needed Completing physical tasks such as navigating stairs and lifting up to 25 lbs

Requirements

• Use sound judgment and maintain strict confidentiality
• Understand youth services, rights, and responsibilities
• Complete required trainings and attend meetings as assigned
• Hold a valid NYS Driver’s License and have reliable, insured transportation
• Possess a High School Diploma or GED and at least 12 months of related human services experience
• Equivalent education/experience combinations will be considered

Responsibilities

• Delivering one-on-one supportive counseling and crisis intervention in a calm, caring manner
• Assisting youth in connecting with internal and external community resources
• Responding to in-person and phone inquiries to the YES! Shelter
• Supporting youth in scheduling and attending appointments, coordinating transportation, and participating in social/recreational activities
• Ensuring the safety and security of the shelter and its residents at all times
• Completing shelter entry assessments and coordinating safe transportation and entry
• Helping with meal preparation, housekeeping, donation organization, and maintaining a home-like environment
• Providing transportation when needed
• Entering accurate data into required systems and assisting with tracking program statistics
• Facilitating house meetings and maintaining clear communication with the Program Manager
• Ensuring effective communication during shift changes
• Assisting with Homeless Program activities as needed
• Completing physical tasks such as navigating stairs and lifting up to 25 lbs

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED