Substitute Transportation Driver (Part Time Non-Benefited)

Duplin County•Duplin County, NC

16h•Onsite

About The Position

Under general supervision of the Coordinator and Director of the Duplin County Transportation Department, the Substitute Transportation Driver transports passengers or food within the county and to medical facilities in surrounding counties. The role involves receiving transportation requests, transporting individuals, collecting money, maintaining vehicle cleanliness and fuel levels, and keeping trip records. The position performs manual work and other related duties as required. The driver prepares and inspects an assigned vehicle, operates it on assigned routes and schedules, assists passengers as needed, uses the vehicle lift and passenger restraints, and stays in contact with the dispatcher during assigned shifts. The driver uses a tablet-based onboard computer system to receive and process route information, access maps and client information, and record fares. The role also includes supervising and interacting positively with clients during transport, ensuring scheduled passengers are on the manifest, collecting and balancing fares, responding to behavior or safety issues, maintaining on-time service, and completing required records and reports. Drivers are responsible for the cleanliness and overall condition of transportation vans. Employees may be asked to perform other assigned duties or assist county operations during emergencies, disasters, or other county events.

Requirements

High school diploma or GED.
At least 21 years of age.
At least three years of licensed motor vehicle operation experience with a good driving record for the preceding three years.
Valid North Carolina driver’s license.
General knowledge of motor vehicle operation and servicing principles and practices.
General knowledge of traffic laws and regulations governing motor vehicle operation.
General knowledge of Duplin County and surrounding-area geography, including street locations and important buildings.
Ability to use a tablet.
Ability to deal tactfully with transit clients.
Ability to understand and follow oral and written directions.
Ability to establish and maintain effective working relationships with associates and the general public.
Must be under age 75, as stated in the job description’s age-related occupational qualification.
A pre-employment and/or random fit-for-duty medical examination by the Duplin County Health Department may be required to ensure the employee can perform essential duties with or without reasonable accommodations.

Responsibilities

Obtain keys and prepare the assigned vehicle for the daily route; perform pre-trip and post-trip inspections.
Report or log vehicle defects and maintenance needs.
Operate a transit vehicle on assigned routes and schedules while observing traffic laws.
Assist passengers entering and exiting the vehicle when needed, including operating the lift.
Maintain contact with the dispatcher and remain available during the assigned shift.
Report unusual traffic conditions and passenger emergencies.
Use the onboard tablet to receive and process route information, access maps and client information, and enter fare collection amounts.
Transport clients safely to and from programs, appointments, and outings while providing ongoing supervision and positive interaction.
Confirm passengers boarding are scheduled on the manifest.
Collect fares and ensure collections balance.
Ensure passengers use appropriate seat restraints before transport begins.
Operate the transit lift safely and secure wheelchair users with appropriate restraints.
Address inappropriate behavior or misconduct to maintain safe transportation and promptly report issues or concerns to management.
Mitigate delays to ensure on-time arrival at destinations.
Follow policies and procedures and complete and submit reports and records accurately and on time.
Maintain the cleanliness and overall condition of transportation vans.
Perform other assigned duties and, when required, assist county operations during a state of emergency, disaster, or other county event.