Substance Use Services - Contract Manager

Arizona Department of Administration • Phoenix, AZ

2d • Onsite

About The Position

The Arizona Department of Corrections, Rehabilitation & Reentry is seeking a motivated leader to oversee statewide contracted substance abuse treatment services. The role ensures consistent, high-quality implementation of treatment programming across facilities by monitoring contract compliance, supporting vendor performance, ensuring accurate data reporting, and promoting high-quality delivery of substance use disorder services. It also supports strategic planning, quality improvement, and operational coordination with internal and external stakeholders.

The position is located in the Education Programs and Community Reentry Division in Phoenix, Arizona. It is classified as Program Administrator II, Grade 24, with a listed salary of $95,000. The position is open until filled and requires driving on State business.

Requirements

• Knowledge of Microsoft Office and Google Suite.
• Knowledge of management and supervision principles and practices.
• Knowledge of security practices and adult learning processes.
• Knowledge of ADCRR policies, procedures, and security practices.
• Knowledge of English usage, grammar, and spelling.
• Skills in organization and time management; verbal and written communication; building and maintaining interpersonal relationships; problem-solving and active listening; collecting and maintaining accurate data; Google Sheets and industry standards; project management tools; and reading, interpreting, and enforcing contracts in accordance with agency requirements and provider obligations.
• Ability to manage and track detail-intensive or high-visibility projects; develop and maintain complex spreadsheets and graphs; interact professionally with ADCRR staff and the public; work in a prison environment; collect and maintain accurate program data; and work independently with minimal supervision.
• Complete a tuberculosis test during New Employee Orientation and annually thereafter.
• If driving or use of a vehicle is an essential job function, meet the stated driver’s license requirements.
• Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Nice To Haves

• Master’s degree from an accredited school.
• Three or more years of progressive managerial experience.
• Experience with corrections or ADCRR policies and procedures.
• Counseling licenses from the Arizona Board of Behavioral Health Examiners.
• Three or more years of experience in LEAN processes and spreadsheets.

Responsibilities

• Oversee statewide contracted substance abuse treatment services and ensure compliance with applicable laws, rules, regulations, contracts, policies, and procedures.
• Serve as the primary liaison among ADCRR leadership, facility administrators, private prisons, and contracted providers.
• Monitor provider performance, enrollments, documentation quality, program fidelity, and statewide treatment capacity.
• Conduct documentation audits, review group observations, and verify curriculum fidelity.
• Ensure the accuracy of Arizona Correctional Information System (ACIS) reports and treatment-related data.
• Develop and maintain spreadsheets, statistical reports, performance metrics, and capacity-tracking tools.
• Identify service gaps and recommend program improvements to support consistent statewide treatment delivery.
• Coordinate with operations staff to resolve facility, movement, and scheduling issues.
• Participate in recruitment activities and vendor relationship development.
• Review and recommend policy and procedure updates to align with current practice.
• Plan and coordinate meetings, prepare evaluations, and manage administrative schedules.
• Drive on State business.
• Perform other duties appropriate to the assignment.

Benefits

• Vacation and sick days with 10 paid holidays per year.
• Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child (pilot program).
• Medical, dental, life, short-term disability, and long-term disability insurance options.
• Retirement program through the Arizona State Retirement System (ASRS); enrollment eligibility becomes effective after 27 weeks of employment.
• Optional deferred compensation plans.
• Credit union membership.
• Wellness program.
• Incentivized commuter club and public transportation subsidy program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed