Substance Use Disorder (SUD) Program Supervisor

Fond du Lac Band of Lake Superior Chippewa•Duluth, MN
•Onsite

About The Position

The Substance Use Disorder (SUD) Program Supervisor oversees the Outpatient Treatment Program and its staff, manages treatment calendars and work schedules, and supports the SUD Coordinator with grants, reporting, monitoring, and implementation. The position develops and improves program content and procedures, monitors program performance, integrates operations with individual client care, oversees billing and collections, and conducts program audits and peer reviews. It also provides direct counseling and group facilitation, performs the 12 core functions of a Licensed Alcohol and Other Drug Counselor with clients, and works with treatment teams to support holistic care. The supervisor submits regular program reports, inventories and maintains supplies, coordinates building repairs and services, and helps ensure facility security and safety, including responding to after-hours alarm calls. The role requires maintaining confidentiality, professional conduct, attendance, and an organized work area, as well as attending mandatory trainings and taking on other duties as assigned. The position requires on-call availability; operations may include shift work seven days a week and on holidays. Travel is required.

Requirements

  • Valid U.S. Class D driver’s license with Fond du Lac Insurability.
  • Associate’s degree in a Human Services-related field.
  • Licensed Alcohol and Other Drug Counselor (LADC) credential or equivalent ADC III certification from Upper Midwest Indian Council on Addictive Disorders (UMICAD).
  • Minimum of three years of relevant experience.
  • Complete Fond du Lac NARCAN training within six months of hire.
  • Maintain CPR certification for the duration of employment; become certified within six months of hire if not currently certified.
  • Experience with addiction counseling of Native American clientele.
  • Experience in program design and evaluation.
  • Remain free from chemical use problems for at least two years preceding hire and sign a statement attesting to this; staff with direct client contact must remain free of chemical use problems as a condition of employment.
  • Availability for on-call work; operations may include shift work seven days a week and on holidays.
  • Knowledge of word processing, Access, Excel, and Microsoft Outlook.
  • One to three years of experience working with Native American communities, culture, customs, and beliefs.
  • One to three years of experience working with Native American clients and communities, with demonstrated cultural sensitivity.
  • Ability to communicate effectively orally and in writing.
  • Ability to work independently and establish priorities.
  • Attention to detail and accuracy.
  • Ability to establish professional and harmonious working relationships with all parties involved.
  • Subject to drug and alcohol testing under Fond du Lac Reservation Personnel Policies.
  • Subject to pre-employment and annual background checks.
  • Subject to immunization review and submission of proof of required vaccinations.
  • Travel is required.

Nice To Haves

  • Bachelor’s degree in a Human Services-related field.
  • Experience supervising a large multidisciplinary team.

Responsibilities

  • Supervise all Outpatient Treatment Program staff.
  • Create and manage the monthly treatment calendar and staff work schedules.
  • Assist the SUD Coordinator with grant writing, reporting, monitoring, and implementation.
  • Monitor program efforts and provide written and oral reports to the SUD Department Coordinator.
  • Evaluate program policies and procedures and recommend changes to the department coordinator.
  • Participate in staff evaluations and assess the effort required to accomplish stated goals.
  • Develop, monitor, and improve program content.
  • Integrate program operations with individual client care.
  • Ensure billing and collections for care have been pursued.
  • Facilitate and create peer review processes for the Outpatient Treatment Programs as needed.
  • Conduct the 12 core functions of a Licensed Alcohol and Other Drug Counselor with individual clients and work with treatment teams to support holistic client care.
  • Submit monthly, quarterly, and annual reports to the department coordinator.
  • Conduct monthly program audits.
  • Facilitate groups for the Outpatient Treatment Program.
  • Counsel Outpatient Treatment Program clients and their families or significant others.
  • Transport clients between their homes and Outpatient Treatment services.
  • Inventory and maintain supplies.
  • Ensure facility security and safety policies are followed, including responding to after-hours alarm calls.
  • Coordinate repairs and building services with maintenance personnel.
  • Attend mandatory department trainings.
  • Maintain confidentiality of financial records and records for employees, band members, and clients.
  • Respond promptly and professionally to requests, complaints, and problems.
  • Represent the Fond du Lac Band of Lake Superior Chippewa and the department positively and professionally in the community.
  • Maintain proper attendance, report to work on time, and maintain a clean and organized work area.
  • Remain flexible and assume other responsibilities assigned by management as needed.
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