Substance Use Disorder (SUD) Program Supervisor
About The Position
The Substance Use Disorder (SUD) Program Supervisor oversees the Outpatient Treatment Program and its staff, coordinates program schedules and operations, and provides direct counseling and treatment services to clients and their families or significant others. The supervisor works with the SUD Coordinator on grants, program monitoring, reporting, policy and procedure review, program development, audits, billing, and quality review. The position integrates program operations with individual client care and works with treatment teams to support holistic care. The role also includes transporting clients to and from treatment, maintaining supplies and facility safety, coordinating repairs, and meeting confidentiality, attendance, training, and professional conduct expectations. The position is onsite at Human Services, requires travel and on-call availability, and may involve shift work seven days a week and on holidays. Compensation is $69,240.53 to $77,895.59. The probationary period is 180 days.
Requirements
- Associate’s degree in a Human Services-related field.
- Licensed Alcohol and Other Drug Counselor (LADC) credential or equivalent ADC III certification from the Upper Midwest Indian Council on Addictive Disorders (UMICAD).
- At least three years of relevant experience.
- Valid U.S. Class D driver’s license with Fond du Lac insurability.
- Experience with addiction counseling of Native American clientele.
- Experience in program design and evaluation.
- Complete Fond du Lac NARCAN training within six months of hire.
- Maintain CPR certification; if not currently certified, become certified within six months of hire.
- Remain free from chemical use problems for at least two years preceding hire and sign a statement attesting to this; staff with direct client contact must remain free of chemical use problems as a condition of employment.
- Knowledge of computer applications including word processing, Access, Excel, and Microsoft Outlook.
- One to three years of experience working with Native American communities, culture, customs, and beliefs.
- One to three years of experience working with Native American clients and communities, with demonstrated cultural sensitivity.
- Ability to communicate effectively orally and in writing.
- Ability to work independently and establish priorities.
- Attention to detail and accuracy.
- Ability to establish professional and harmonious working relationships with all parties involved.
- Subject to drug and alcohol testing under Fond du Lac Reservation Personnel Policies.
- Subject to pre-employment and annual background checks.
- Subject to immunization review and submission of proof of required vaccinations.
- Normal physical requirements.
Nice To Haves
- Bachelor’s degree in a Human Services-related field.
- Experience supervising a large multidisciplinary team.
Responsibilities
- Supervise all Outpatient Treatment Program staff.
- Create and manage the monthly treatment calendar and staff work schedules.
- Assist the SUD Coordinator with grant writing, reporting, monitoring, and implementation.
- Monitor program efforts and provide written and oral reports to the SUD Department Coordinator.
- Evaluate program policies and procedures and recommend changes to the department coordinator.
- Participate in staff evaluations and assess the effort required to accomplish stated goals.
- Develop, monitor, and improve program contents.
- Integrate program operations with individual client care.
- Ensure billing and collections for care have been pursued.
- Facilitate and create, when necessary, peer review processes for the Outpatient Treatment Programs.
- Conduct the 12 core functions of a Licensed Alcohol and Other Drug Counselor with individual clients and work with a treatment team to ensure holistic client care.
- Submit monthly, quarterly, and annual reports to the department coordinator.
- Conduct monthly program audits.
- Facilitate groups for the Outpatient Treatment Program.
- Counsel Outpatient Treatment Program clients and their families or significant others.
- Transport clients between their homes and Outpatient Treatment services.
- Inventory and maintain supplies.
- Ensure facility security and safety policies are followed, including responding to after-hours alarm calls.
- Coordinate repairs and building services with maintenance personnel.
- Attend all mandatory department trainings.
- Maintain confidentiality of financial records and records for employees, band members, and clients.
- Respond promptly and professionally to requests, complaints, and problems.
- Demonstrate courtesy, respect, and sensitivity to visitors and coworkers as a representative of the Fond du Lac Band of Lake Superior Chippewa.
- Represent the Band and department positively and professionally in the community.
- Maintain proper attendance and report to work on time in accordance with applicable policies.
- Maintain a clean and organized work area.
- Remain flexible and assume other responsibilities assigned by management.
- Maintain on-call availability; operations may include shift work seven days a week and on holidays.
- Travel as required.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
