Substance Use Disorder (SUD) Grant and Outreach Specialist (Full Time)

North Country Healthcare•Berlin, NH

8d•$32 - $44

About The Position

The SUD Grant and Outreach Specialist supports the implementation, coordination, and long-term sustainability of North Country Healthcare’s Doorway Substance Use Disorder treatment program. The role helps ensure grant-funded activities align with NH Doorway and SAMHSA requirements while improving timely access to outpatient SUD services in a rural community. Working with clinical operations, intake, marketing and communications, finance, community partners, and regional Doorway stakeholders, the Specialist supports grant compliance, project management, community outreach, and referral coordination. The position serves as a liaison to strengthen access points, improve care flow, and enhance program visibility and effectiveness. The role also advances North Country Healthcare’s High-Reliability Organization principles and its culture of safety, accountability, and consistent high performance.

Requirements

Bachelor’s degree preferred, or five years of experience in public health, health administration, social services, communications, or a related field.
Strong project management, organizational, and documentation skills.
Excellent written and verbal communication skills.
Ability to collaborate effectively across clinical, administrative, marketing, and community stakeholders.
Understanding of substance use disorder treatment systems and rural healthcare challenges.
Experience working with the NH Doorway system or other SUD access initiatives.
Knowledge of screening, referral coordination, and care navigation models.
Experience collaborating with marketing or communications teams.
Familiarity with quality improvement, data tracking, or performance measurement in healthcare settings.
Experience supporting grant-funded programs, healthcare operations, or community-based initiatives.
Employees and contracted staff must complete an American Heart Association-accredited Basic Life Support course, or ACLS and PALS combined for clinical staff, or Heartsaver CPR AED for nonclinical staff, and renew certification regularly, subject to position-specific policy requirements.

Nice To Haves

Experience with SAMHSA or other federal or state behavioral health grants.

Responsibilities

Support operational implementation of NH Doorway-aligned, SAMHSA-funded activities in accordance with approved scopes of work, timelines, and performance measures.
Assist with grant compliance, documentation, data collection, and progress reporting in collaboration with the NCH Grant Coordinator.
Track Doorway deliverables, including screening and assessment volumes, referral coordination, appointment timeliness, and engagement outcomes.
Coordinate Doorway initiatives by developing work plans, timelines, and task-tracking tools.
Facilitate collaboration across clinical, intake, quality, marketing, and administrative teams.
Monitor grant milestone progress, identify barriers to access or care flow, and raise issues with proposed solutions.
Coordinate and implement outreach activities that strengthen Doorway access points, referral pathways, and community awareness.
Build and maintain working relationships with regional Doorways, hospitals, emergency departments, primary care practices, behavioral health providers, law enforcement, community organizations, and state grant administrators.
Participate in regional Doorway meetings, coalitions, and planning efforts as assigned.
Collaborate with marketing and communications teams on clear, compliant, accessible Doorway messaging and outreach materials.
Support development of impact stories, service summaries, and outreach content consistent with SAMHSA and NH Doorway communication standards.
Assist with targeted outreach to referral sources and underserved populations in coordination with marketing strategies.
Track data on Doorway access, referrals, outreach activity, and service utilization.
Assist the NCH Grant Coordinator with SAMHSA progress reports, Doorway reporting, and internal leadership updates.
Contribute to sustainability planning and continuous improvement for Doorway-supported services.
Perform additional duties as assigned.