Case Manager Behavioral Health

Ascension Recovery Services•Cedar Falls, IA

1d•Onsite

About The Position

Renewal Falls Recovery Center is seeking a compassionate, organized, and resourceful Substance Use Disorder Case Manager to join their team in Cedar Falls. This role helps patients address the real-life barriers that can interfere with long-term recovery, including housing, transportation, employment, healthcare, benefits, legal needs, family supports, and connection to ongoing treatment. As a Case Manager, you will work closely with patients and the interdisciplinary treatment team to help build a strong, practical plan for continued recovery and a successful transition to the next level of care. Renewal Falls Recovery Center provides person-centered behavioral health and substance use disorder treatment in a structured residential setting.

Requirements

High school diploma or GED required.
Must successfully complete all required pre-employment screenings, orientation, training, and competency requirements.
Valid driver’s license may be required depending on assigned responsibilities.

Nice To Haves

Associate or bachelor’s degree in social work, human services, psychology, behavioral health, sociology, criminal justice, or a related field preferred.
Previous experience in behavioral health, substance use disorder treatment, social services, healthcare, case management, community outreach, corrections, or human services preferred.
Knowledge of community resources and social-service systems preferred.
Strong communication, organization, documentation, and problem-solving skills.
Ability to maintain confidentiality and professional boundaries.
Ability to work effectively with individuals experiencing substance use disorders, mental health concerns, housing instability, legal challenges, and other barriers to recovery.
Previous case management experience in a substance use disorder or behavioral health setting.
Experience working in residential treatment.
Familiarity with ASAM levels of care and discharge planning.
Knowledge of Iowa community resources and behavioral health systems.
Experience coordinating services with community providers, probation/parole, healthcare organizations, recovery housing, or social-service agencies.
Familiarity with electronic medical records.
Experience working with individuals with co-occurring mental health and substance use disorders.

Responsibilities

Complete case management assessments to identify patient needs, strengths, barriers, and available supports.
Develop and maintain individualized case management goals in coordination with the patient and treatment team.
Begin discharge and continuing-care planning early in the treatment process.
Coordinate referrals and connections to appropriate community resources and services.
Assist patients with accessing housing, transportation, employment resources, education, insurance, benefits, healthcare, and other social-service supports.
Coordinate follow-up appointments with outpatient treatment providers, primary care, behavioral health providers, medication-assisted treatment providers, and other community resources.
Assist patients with obtaining identification, insurance information, documentation, and other items needed for successful community transition.
Support patients in navigating legal, probation, parole, child welfare, or other community-system requirements when appropriate and authorized.
Communicate with outside providers and community partners in accordance with patient authorization and confidentiality requirements.
Collaborate closely with counselors, therapists, medical staff, peer recovery support specialists, behavioral health technicians, and other members of the interdisciplinary team.
Participate in treatment-team meetings and provide updates regarding discharge barriers, resource needs, and progress toward case management goals.
Advocate for patients while encouraging independence, accountability, and self-advocacy.
Help patients identify recovery-support resources, including peer support, mutual-help groups, recovery housing, transportation, and community-based services.
Maintain accurate, timely, and complete case management documentation in the electronic medical record.
Ensure releases of information and communication with outside parties are completed appropriately.
Protect patient confidentiality in accordance with HIPAA, 42 CFR Part 2, and organizational policy.
Maintain appropriate professional boundaries with patients and community partners.
Identify barriers that may place a patient's recovery, discharge plan, housing, or safety at risk and communicate concerns to the appropriate treatment-team member.
Participate in staff meetings, supervision, training, quality-improvement activities, and other program initiatives.
Perform other duties as assigned to support patient care and program operations.