Substance Screener

St. Croix County • Hudson, WI

1d • Hybrid

About The Position

The Substance Screener position serves as a main point of reception and conducts substance use screens for individuals on pretrial release, in Adult Treatment Court, in a Diversion Program, or otherwise court-ordered to screening. This position is responsible for collecting samples, interpreting results, documenting, and follow up, such as referral to assigned case manager. The Substance Screener completes various inventory and invoice related tasks. This position communicates with individuals from several different departments, however, should primarily be able to work independently.

Requirements

• Knowledge of County policies, procedures, and practices.
• Ability to establish and maintain effective and professional working relationships with vendors, administration, staff, other department heads, and governmental officials.
• Basic understanding of the judicial and legal systems.
• Knowledge of modern office practices and procedures.
• Ability to read, write, and comprehend English.
• Ability to solve practical problems and deal with a variety of variables and situations.
• Must have excellent organizational skills and attention to detail.
• Must be able to accommodate required scheduling needs.
• Must be comfortable working with specimens (urine and oral fluids).
• Must be a reliable, self-motivated, and independent worker.
• Must have strong computer/technology skills.
• Ability to communicate effectively in English, both verbally and in writing, with a wide range of individuals, including the public, colleagues, and supervisors.
• Ability to read County policies and procedures; written instructions, general correspondence; data in spreadsheet format, etc.
• Ability to perform mathematical calculations.
• Ability to understand and effectively carry out verbal and written instructions.
• Ability to develop, interpret and implement local policies and procedures; written instructions, general correspondence; Federal, State, and local regulations.
• Ability to define and solve problems, analyze facts, use sound judgment, and deal effectively with a variety of situations.
• Ability to think quickly, maintain self-control, and adapt to stressful or time-sensitive situations.
• Ability to maintain confidentiality and exercise discretion when handling business-related files, reports, and conversations in compliance with open records laws and applicable State and Federal statutes and regulations.
• Strong organizational and time-management skills, with the ability to work accurately, maintain attention to detail, and meet deadlines.
• Associate's degree OR high school diploma/equivalent with two (2) years' experience in a laboratory, healthcare, office, drug screening, or medical field.
• Successful completion of all required specimen collection and device calibration training within one (1) month of hire.
• Must successfully pass criminal background check.

Nice To Haves

• Certified Nursing Assistant, Medical Assistant, lab technician certification, or related coursework in a medical field preferred, but not required.

Responsibilities

• Collect observed/unobserved urine/oral fluid specimens and breath samples.
• Provides excellent customer service by greeting patients professionally and ensuring client privacy. May encounter individuals in states of crisis, intoxication, and/or with mental health needs.
• Interpret and fulfill court-ordered specimen screens.
• Ensure that all client paperwork is filled out correctly and all necessary information has been captured at the time of collection (ordered tests, billing information, date, etc.). May need to create profiles in case management system.
• Assist case managers with scheduling screening.
• Adhere to all collector protocols, procedures, and confidentiality requirements, which vary among multiple departments.
• Utilize appropriate laboratory practices in handling specimens, requisitions, and chain of custody.
• Dress appropriately (lab coat provided).
• Data entry into multiple online client records. Fax, scan, copying of documents as necessary.
• Accurately bill participants and/or programs for services and collect payments.
• Monitor and maintain supplies for both screening locations and communicate supply requests, and process invoices in a timely manner.
• Conduct self in an ethical, legal, responsible manner always with both client and staff.
• Clearly and promptly communicate with appropriate programs both verbally and in writing.
• Audit electronic monitoring equipment and supply inventory. Adjust as needed.
• Ensure accurate and timely calibration of remote breath units.
• Assist supervisors and coworkers in special projects.
• Arrange shipment of specimens and electronic monitoring equipment as necessary.

Benefits

• St. Croix County is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We take affirmative action to ensure equal opportunity for all applicants without regard to an individual's race, color, age, religion, sex, sexual orientation, national origin, gender identity, disability, marital status, veteran status, or other legally protected characteristics.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 101-250 employees