Substance Abuse Program and Services Manager

County of Mendocino•Ukiah, CA

9d•Onsite

About The Position

The Substance Abuse Program and Services Manager provides leadership and management oversight of Mendocino County substance use disorder programs, including operations, provider coordination, regulatory compliance, quality improvement, and implementation of Drug Medi-Cal Organized Delivery System (DMC-ODS) requirements. The position oversees alcohol and other drug program staff and performs complex professional and administrative work to develop, implement, and maintain prevention and treatment programs. This work includes identifying needs, administering grants, developing contracts and policies, and overseeing program fiscal and administrative functions. The current vacancy is in Ukiah. The recruitment list may also be used for future regular full-time and part-time open or promotional positions. Managers must complete the County’s nine-course Manager Academy within two years; participation is required during work hours. The role supervises staff providing clinical treatment and prevention services, ensures program and contract compliance, and coordinates services with providers, organizations, and other units. It contributes to budgets, work plans, strategic planning, staff development, reporting, community consultation, presentations, and training. The position also maintains participant health-information confidentiality and uses computer systems and software to prepare reports and retrieve program data.

Requirements

Bachelor’s degree from an accredited four-year college or university in Public Health, Social Science, or a related field, and four years of progressively responsible experience providing treatment services in an alcohol and other drug treatment facility, including at least one year of supervisory duties and program or unit oversight.
Depending on assignment, experience specific to adult or adolescent populations may be required.
In place of the education requirement, four years of full-time professional-level AOD counseling experience in a treatment facility may be substituted.
Valid driver’s license.
Drug and Alcohol Counseling Certificate from an accredited college or university, or MFT, LCSW, or Licensed Psychologist credential.
AOD Counselor certification per California Code of Regulations, Chapter 8: Certification of Alcohol and Other Drug Counselors.
Possess and maintain, or obtain and maintain within specified timeframes, all licenses, certifications, registrations, and other requirements applicable to the position.
Knowledge of staff and activity administration, public health prevention and education services, fiscal management, budgets, grants, health and public administration, substance use and mental health treatment, client rights and confidentiality, applicable laws and regulations including 42 CFR Part 2, legal-system procedures, research and statistical methods, computer applications, community needs assessment, interviewing, and adult or adolescent development and learning.
Ability to plan, assign, direct, review, and evaluate staff work; select and motivate staff; support training and professional development; develop and monitor budgets, contracts, and grant-funded projects; develop and evaluate curriculum and presentations; analyze problems and data; organize work and meet deadlines; communicate effectively; and prepare clear reports and correspondence.
Ability to assess social, cultural, economic, and political trends; maintain effective working relationships; analyze and diagnose situations; make presentations and respond to questions; handle non-standard problems; and interpret professional publications, technical procedures, and government regulations.
Regularly sit; use hands to finger, handle, or feel; speak and hear; and use sound and odor perception and discrimination. Frequently lift or move up to 25 pounds.
Complete all sections of the application and provide required supporting materials; if using education to meet minimum qualifications, submit unofficial transcripts, and provide an education evaluation for foreign degrees or transcripts.
Provide names and telephone numbers of current and former supervisors and contact information for at least three non-relative references.

Responsibilities

Oversee programs and supervise staff providing clinical treatment and prevention services.
Establish program priorities, goals, and objectives consistent with division and department policies and procedures.
Participate in negotiating, developing, and monitoring provider contracts; assist with related policies and procedures.
Develop and coordinate statistical and database material for reports and program analyses.
Interpret applicable laws, rules, and regulations; ensure program compliance and coordinate program activities with other organizations and units.
Participate in preparing and monitoring program budgets, work plans, and other fiscal and administrative functions, including reviewing project budgets and billing statements, correcting errors, and authorizing payments.
Carry out supervisory responsibilities, including assisting with hiring and training, assigning and directing work, evaluating performance, rewarding and disciplining employees, and resolving complaints and problems.
Manage the development, implementation, and administration of prevention and treatment programs.
Serve on or chair committees, meetings, teams, and boards; participate in strategic planning, problem solving, and goal setting; and collaborate and negotiate with others to coordinate work.
Develop program policies, procedures, and strategic plans.
Consult with public and private employers, schools, the criminal justice system, and others about health and human services programs.
Respond to program service inquiries and attend meetings to discuss treatment and other community service options.
Present information about County programs to agencies and organizations and conduct health and human services workshops.
Coordinate or conduct in-service training for staff, professionals, business personnel, and other groups and individuals.
Ensure the confidentiality of participants’ health information.
Prepare routine and complex reports, work reports, forms, correspondence, and other materials; summarize information and communicate administrative decisions, policies, and instructions.
Monitor productivity and workflow and resolve problems to meet deadlines.
Maintain and develop professional knowledge and skills through training, seminars, meetings, and professional publications.
Enter and retrieve information using computer systems and retrieve daily, monthly, and yearly reports.
Perform other related duties as assigned.