Subscriptions & Closings Manager

Belltower Fund Group

4d•Remote

About The Position

The Subscriptions & Closings (S&C) team sits within GP Services and owns the moment a fund launches: getting SPVs and funds set up correctly, collecting investor subscriptions, closing capital, prorating commitments, and confirming closings so that capital can be deployed quickly. Every syndicate, venture fund, and rolling fund on the platform passes through this team, and the pace is high. As the S&C Manager, you will lead this team day-to-day and be accountable for its output: fast and accurate fund launches, closings that happen on time, and a client experience that feels white-glove even at scale. This is a product-oriented role: you will work directly with GPs and institutional customers, partner with AngelList's Product and Engineering teams to ship product and process improvements, and work hand-in-hand with the Fund Formation team, whose workflows are tightly interwoven with yours. You will report to the Director of GP Services. This role exists because S&C is where operational precision and client trust meet. The ideal candidate is a structured manager with strong customer service experience in private markets or fund administration, who knows how venture funds and SPVs take in capital and can catch the corner case every time. We are looking for someone who can run the team with rigor today while building the client-facing, product-minded, scalable processes that Belltower's growth in GP Services and our institutional offering will demand. This role exists because S&C is where operational precision, client trust, and control rigor meet. The ideal candidate is a structured manager with strong customer service experience in private markets or fund administration, who knows how venture funds, SPVs, and traditional drawdown funds take in capital, and who catches the corner case every time — whether it's an operational error or a compliance flag. We are looking for someone who can run the team with rigor today while building the client-facing, product-minded, institutional-grade, and controls-conscious processes that Belltower's growth in GP Services and our institutional offering will demand.

Requirements

4+ years in fund administration, fund operations, or investor services within private markets, with direct hands-on experience in investor subscriptions, capital closings, and fund or SPV setup.
Direct experience closing traditional closed-end/drawdown funds, including capital calls, side letters, and multi-close mechanics.
Experience operating in a controls-conscious environment (audit, compliance, AML/KYC, or a regulated financial services setting) and comfort building or tightening control checkpoints in a high-volume process.
Strong customer service experience serving GPs, LPs, or institutional clients in private markets or fund administration; you are comfortable owning a demanding relationship and communicating clearly under time pressure.
1+ years managing or leading a team, with a track record of coaching people and running a high-volume operational queue against SLAs.
Working knowledge of venture fund structures (SPVs, rolling funds) and, specifically, traditional drawdown/closed-end fund mechanics — capital calls, multi-close administration, and side letters — along with the documents that govern them.
A product mindset: you have turned recurring operational pain into a tooling or process change, and you know when a manual workaround is fine and when it needs a systemic fix.
Both high EQ and strong systems-analytic skills: you can manage an external relationship in the morning and write a precise tooling requirement for Engineering in the afternoon.
Experience in a rapidly scaling fintech or fund services environment, or the disposition to thrive amid rapid change.

Nice To Haves

AngelList's fund admin software, internal tooling, and Belltower's specific workflows and channels.
The mechanics of Belltower's institutional product and how it changes S&C requirements.
Belltower's cross-team landscape: Fund Formation, Accounting, Fund Services, Tax, Legal and Compliance.

Responsibilities

Lead the S&C team: set priorities, run coverage and workload planning (including backup coverage when teammates are out), coach and develop team members, and hold the team to clear SLAs for setup accuracy and closing turnaround.
Own end-to-end quality of fund and SPV setup, subscription review, proration, and closing confirmation, and act as the final escalation point when something is stuck or wrong, or presents a compliance/control risk (e.g., KYC/AML flags, sanctions screening, subscription document exceptions).
Serve as the direct S&C point of contact for GPs and institutional customers, delivering a white-glove experience and translating their needs into product requirements and repeatable processes.
Own the S&C playbooks and execution for institutional and traditional fund closings — side letters, capital call mechanics, multi-close and parallel-fund administration.
Build and own the S&C playbooks needed for institutional fund closings (drawdown/capital-call administration, side-letter tracking, complex allocations) as a distinct workstream from syndicate/SPV closings.
Own the control checkpoints in the setup-to-close workflow — KYC/AML/sanctions screening on subscriptions, segregation of duties between review and approval, and documentation sufficient to withstand audit — and drive root-cause remediation when exceptions occur.
Identify, specify, and ship product and process improvements with AngelList's Product and Engineering teams, from proration and setup tooling to closing workflows, testing releases before they reach clients and documenting process changes for the team and adjacent teams.
Contribute to the GP Services product roadmap by surfacing recurring client pain points and quantifying the operational cost of tooling gaps.
Collaborate with Global Portfolio, Fund Services, Tax, and Compliance on cross-functional matters that touch subscriptions and closings.
Support GP Services leadership on team design, hiring, and capacity planning as the institutional product grows.