The Cleveland Orchestra Severance Subscription Sales Representative

DCM•Cleveland, OH

10d•Remote

About The Position

The Cleveland Orchestra is seeking passionate and theatrical individuals to join their team as Subscription Sales Representatives for the 2025-26 Severance Series season. This is a remote, work-from-home position facilitated by DCM Inc., a leading telemarketing and fundraising firm. The role involves calling past donors, subscribers, and patrons to sell subscription ticket packages. This opportunity offers a chance to support the artistic excellence, education, and community engagement programs of The Cleveland Orchestra, making a meaningful contribution to the performing arts in Northeast Ohio. Qualified leads will be provided, meaning no cold calling is involved. The position emphasizes a team atmosphere with active participation in audio and video meetings expected.

Requirements

Must be knowledgeable and passionate about classical music and the performing arts.
A great desire to promote and preserve orchestral music.
Successful sales and/or fundraising background, with the ability to consistently close sales and raise money.
Ability to follow directions and read from a script.
High-quality customer service attitude.
Computer savvy, with proficiency on multiple software/platforms.
Ability to solve/troubleshoot potential equipment or internet connectivity issues on the fly.
Persistent, diligent work ethic; self-motivated while being a team player.
Must have a computer or laptop with headset or headphones, good internet connection, and a quiet place to work.
Comfortable receiving feedback/coaching.
Must be working from Ohio or Pennsylvania to be eligible.
Must leave a voicemail with specific information when applying by phone.

Nice To Haves

Theatrical personalities.

Responsibilities

Calling past donors/subscribers/patrons to sell subscription ticket packages to the 2025-26 Severance Series season.
Participate in team meetings via audio and video.
Troubleshoot potential equipment or internet connectivity issues on the fly.
Receive feedback and coaching as calls are monitored for quality assurance and productivity.