The Cleveland Orchestra Severance Subscription Sales Representative

DCM • Cleveland, OH

11d • Remote

About The Position

The Cleveland Orchestra is seeking passionate and theatrical individuals to join DCM Inc., a leading telemarketing and fundraising firm, as remote Subscription Sales Representatives for the 2026-27 Season. This role offers the opportunity to support the artistic excellence, education, and community engagement programs of The Cleveland Orchestra by selling subscription ticket packages to past donors, subscribers, and patrons. The position is entirely remote and requires a strong passion for classical music and the performing arts.

Requirements

• Knowledgeable and passionate about classical music and the performing arts
• A great desire to promote and preserve orchestral music
• Successful sales and/or fundraising background, with the ability to consistently close "sales" and raise money
• Ability to follow directions and read from a script
• High quality customer service attitude
• Computer savvy, with proficiency on multiple softwares/platforms
• Ability to solve/troubleshoot any potential equipment or internet connectivity issues on the fly
• Persistent, diligent work ethic; self-motivated while being a team player
• Must have computer or laptop with headset or headphones, good internet connection, and a quiet place to work
• Comfortable receiving feedback/coaching
• Must be working from Ohio or Pennsylvania

Nice To Haves

• Theatrical personalities

Responsibilities

• Calling past donors/subscribers/patrons to sell subscription ticket packages to the 2025-26 Severance Series season
• Active participation in team meetings via audio and video
• Receiving feedback and coaching; calls are monitored for quality assurance and productivity

Benefits

• $13 hourly rate (guaranteed minimum wage) plus commission (% of sales)
• Top Performers usually make between $20-$25+ per hour every week
• Comprehensive and ongoing training/coaching
• Flexible scheduling (minimum requirement of 16 hrs per week -- 4 full shifts)
• Team atmosphere
• Inclusive Workplace: We foster an inclusive work environment where diversity is celebrated, and all employees are respected and valued.
• Growth Opportunities: We believe in investing in our employees' growth and offer opportunities for professional development and advancement.
• Competitive Compensation: We offer competitive compensation packages to attract and retain top talent.
• Impactful Work: Join us in making a difference and contribute to meaningful campaigns that have a positive impact on our clients and society.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed