Subrogation Research and Creation Specialist
Machinify
•Hybrid
About The Position
Subrogation Research and Creation Specialists handle inbound calls, initiating new files, and identifying potential Subrogation claims. This role requires strong communication, analytical thinking, and attention to detail to ensure accurate file setup, effective documentation, and early recognition of recovery potential.
Requirements
- High School diploma, GED, or equivalent combination of education and experience in the health insurance, legal, property and casualty or related fields is preferred.
- Professional communication skills, fluent in Spanish and English
- Strong analytical skills, attention to detail and ability to adapt to new tasks
- Strong organizational skills
- Excellent written and verbal communication skills
- Word and Excel proficiency required
Responsibilities
- Answer inbound ACD call line and provide prompt, professional customer service to members and insurance companies.
- Create new claim files with accurate and complete information.
- Regularly accesses client systems to gather information used to create inventory.
- Uses multiple computer systems to review claim data and work efficiently.
- Will be available to 9a - 6p, 10a -7p and 11am - 8pm EST times.
Benefits
- PTO
- Paid Holidays
- Volunteer Days
- health coverage
- vision coverage
- dental coverage
- 401(k) plan participation with company match
- flexible spending accounts
- Tuition Reimbursement
- life insurance
- short-term disability
- parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
