Subrogation Collections Negotiator

Element Fleet Management

8d • $60,400 - $83,050 • Remote

About The Position

Get started on an exciting career at Element! Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

We’re looking for a detail-oriented professional to join our team as Subrogation Negotiator. In this role, you will be responsible for the full lifecycle of negotiating, settling, and resolving auto property damage claims with adverse parties, including third-party carriers, individuals, and customer carriers in Canada. You will ensure timely and accurate recovery outcomes, support liability decision-making, and provide knowledgeable guidance to customers. The role directly impacts customer satisfaction and organizational recovery performance.

Requirements

• College degree and 2+ year insurance industry experience or 4+ years Subrogation claims or negotiations experience required.
• Skilled in MS Office
• Ability to demonstrate empathy, consideration of our customers public image, and industry knowledge while exhibiting strong negotiation capabilities to generate maximum recovery.
• Must be able to handle difficult conversations and exhibit conflict management skills.
• Position affords a considerable degree of independence and strong time management skills are necessary.
• Must possess excellent communication skills.

Nice To Haves

• College/University degree preferred.
• Estimating or ICar Training/knowledge is preferred.
• Canadian claims experience is beneficial.
• CSRP - Certified Subrogation Recovery Professional Designation a plus.

Responsibilities

• Evaluate and assess new and existing accounts and initiate recovery efforts through effective verbal and written communication.
• Negotiate and secure recovery from at-fault carriers, individuals, and customer carriers.
• Process uninsured motorist claims and evaluate for legal/collections referral.
• Locate adverse parties and evaluate financial capability.
• Determine next action: arbitration, suit, collections, or closure.
• Understand subrogation processes, regulations, and statutes.
• Maintain knowledge of US and Canadian claims processes and understanding of repair/estimating processes.
• Communicate with customer contacts and drivers.
• Participate in customer meetings and provide guidance.
• Coordinate liability disputes with customer carriers.

Benefits

• Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
• Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree