Subrogation Claims Specialist

Great West Casualty Company • Knoxville, TN

7h • Hybrid

About The Position

As a Subrogation Claims Specialist, you will play a critical role in recovering claim payments and uninsured losses by identifying and pursuing recovery opportunities against legally responsible third parties. In this entry level role, you will investigate claims, analyze liability, negotiate settlements, and collaborate with internal teams, insureds, agents, attorneys, and outside vendors to maximize recovery results. This is an excellent opportunity for an individual interested in insurance, claims, legal processes, and negotiation to build a rewarding career in subrogation! The right candidate does not need extensive insurance or subrogation experience. We are looking for someone with the attitude, aptitude, curiosity, and drive to learn. Through training and hands on experience, you will develop the technical knowledge and skills needed to investigate claims, evaluate liability and damages, communicate with a variety of stakeholders, and ultimately negotiate and resolve recovery opportunities.

Requirements

• Associate's degree or equivalent combination of education and relevant experience.
• Strong analytical, organizational, and problem-solving skills.
• Excellent verbal and written communication skills.
• Valid driver's license and acceptable motor vehicle record.
• Ability and willingness to travel as needed.

Nice To Haves

• Experience in insurance, claims, customer service, legal support, collections, or a related professional environment is preferred.

Responsibilities

• Review claim files, accident information, and other documentation to identify potential recovery opportunities.
• Learn how to investigate losses, gather facts, and identify information and evidence that may support recovery efforts.
• Develop an understanding of liability, damages, and the factors that influence recovery potential.
• Work with internal claims teams to gather information and move files toward resolution.
• Communicate professionally with insureds, agents, attorneys, insurance carriers, vendors, and other parties involved in the recovery process.
• Assist with preparing recovery demands and supporting documentation.
• Develop negotiation skills through training, coaching, and hands-on experience.
• Maintain accurate and thorough documentation while managing multiple files and priorities.
• Learn about insurance practices, claims processes, legal concepts, and subrogation principles through formal training and day-to-day experience.

Benefits

• We believe that great people build great companies. That's why we foster a culture where employees are valued, supported, and empowered to grow both personally and professionally.
• If you're looking for a career with a stable, respected organization that prioritizes customer service, teamwork, continuous learning, and employee well-being, we invite you to join Great West as we help keep the nation's economy moving forward, one mile at a time.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree