Subrogation Claim Specialist
About The Position
The Subrogation Claims Specialist manages the subrogation process, ensuring the recovery of funds from liable third parties. This role involves investigating claims, negotiating settlements, and collaborating with legal and claims teams to maximize recoveries. Each day at AssuranceAmerica is different, but as role in department, you will identify subrogation opportunities, investigate, negotiate, subrogate and settle first and third-party losses, compile and send subrogation packets and letters, maintain recovery targets set forth each month, ensure cases are called as scheduled and aging is maintained, demonstrate professionalism when dealing with contacts, maximize collection efforts and customer satisfaction; work with analytics to optimize, practice collection and research techniques to ensure timely resolution, maintain accurate and complete documentation of all activity, submit claims for referral, and respond to inquiries within 24 hours to maintain customer service. Other duties as assigned by supervisor/manager.
Requirements
- Insurance Claims Subrogation.
- Bachelor’s Degree
- Strong negotiation and settlement skills
- Excellent written and oral communication skills with individuals from all backgrounds
- Ability to multi-task in a high-volume call environment.
- Excellent organizational skills and ability to handle multiple tasks
- Must be an independent worker and able to work with minimal supervision
Nice To Haves
- Understanding of Arbitration Forums and E-Subrogation Hub websites preferred.
Responsibilities
- Identify subrogation opportunities.
- Investigate, negotiate, subrogate and settle first and third-party losses.
- Compile and send subrogation packets and letters.
- Maintain recovery targets set forth each month.
- Ensure cases are called as scheduled and aging is maintained.
- Demonstrate professionalism when dealing with contacts.
- Maximize Collection efforts and customer satisfaction; work with analytics to optimize
- Practice collection and research techniques to ensure timely resolution.
- Maintain accurate and complete documentation of all activity.
- Submit claims for referral
- Respond to inquiries within 24 hours to maintain customer service.
- Other duties as assigned by supervisor/manager.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
