Subrogation Claim Specialist

AssuranceAmerica•Birmingham, AL

About The Position

The Subrogation Claims Specialist manages the subrogation process to recover funds from liable third parties. The role includes investigating claims, negotiating settlements, and collaborating with legal and claims teams to maximize recoveries. The specialist works to meet monthly recovery targets, resolve cases promptly, and maintain accurate documentation while providing professional service to customers and other contacts.

Requirements

Bachelor’s degree.
Insurance claims subrogation experience or knowledge.
Strong negotiation and settlement skills.
Excellent written and oral communication skills with individuals from all backgrounds.
Ability to multitask in a high-volume call environment.
Excellent organizational skills and ability to handle multiple tasks.
Ability to work independently with minimal supervision.
Ability to communicate effectively with insureds, claimants, and other insurance companies to gather information.
Ability to travel.
Prolonged periods sitting at a desk and working on a computer.
Ability to lift 15 pounds at times.

Nice To Haves

Understanding of Arbitration Forums and E-Subrogation Hub websites.

Responsibilities

Identify subrogation opportunities.
Investigate, negotiate, subrogate, and settle first- and third-party losses.
Compile and send subrogation packets and letters.
Maintain monthly recovery targets.
Ensure cases are called as scheduled and aging is maintained.
Demonstrate professionalism when dealing with contacts.
Maximize collection efforts and customer satisfaction, working with analytics to optimize.
Use collection and research techniques to ensure timely resolution.
Maintain accurate and complete documentation of all activity.
Submit claims for referral.
Respond to inquiries within 24 hours to maintain customer service.
Perform other duties as assigned by a supervisor or manager.