Sub

Excel Fitness•DeSoto, TX

18h•Onsite

About The Position

The Sub position is a part-time, non-exempt role responsible for performing various duties within a fitness club environment. Subs are assigned work shifts based on availability and business needs, and are expected to maintain club cleanliness, provide excellent member service, and assist with operational tasks. This role requires flexibility in scheduling and a commitment to upholding company standards.

Requirements

Must be at least 18 years of age.
High School Diploma or equivalent required.
CPR Certification and AED Certification are required before working alone.
Must be comfortable standing for long periods of time.
Great communication skills with internal and external customers.
Must be team-oriented, motivated, and well-organized.
Ability to think critically and evaluate solutions to problems proactively.
Proficient ability in Microsoft Office and using a computer.
Must have the ability to handle sensitive and confidential information.
Familiar with Excel’s mission, values, vision, and culture, as well as the Planet Fitness brand and operational requirements.
Uncertified Team Players will be given the opportunity to complete CPR/AED training within the first 30 days of their employment.

Nice To Haves

Assist the GM and AM with club membership promotions, training, and implementation of any operational strategies.
Assist GM and represent our company at community events and other outreach activities.

Responsibilities

Submit a Sub Availability Form upon hire and update at least seven (7) days in advance of any changes.
Maintain reasonable communication with club management and reply within 24 hours to accept or deny a work shift.
Perform to the best of abilities during assigned work shifts.
Monitor and maintain club cleanliness and atmosphere.
Stay proficient in Planet Fitness mobile app use, content, and updates.
Ensure all proper training has been completed to operate safely and efficiently.
Conduct regular audits to ensure the club is presentable and upholds Excel standards.
Perform club walkarounds and complete assigned cleaning or associated tasks, re-inspecting said tasks.
Audit and balance cash drawers daily.
Properly input and update prospective and current member information into tablets and point of sale.
Ensure members adhere to company policies and guidelines and address any infractions.
Provide a safe and secure environment for all members.
Communicate with members and create a high level of member service.
Stock retail and janitorial items for the following shift.
Understand and adhere to company standards and help resolve day-to-day member issues.
Audit club inventory and communicate with GM, AM, and Shift Lead on recommendations for inventory orders.
Stay up to date on all required certifications and training courses.
Participate in team meetings.
Communicate with, promote, tour, and assist prospects and potential members.
Assist the GM and AM with club membership promotions, training, and implementation of operational strategies.
Ensure the club complies with all state and federal laws and insurance requirements.
Operate and assist applicable members with the use of equipment, tanning, HydroMassage, Total Body Enhancement, and other amenities, ensuring all applicable processes and procedures are adhered to.
Assist GM and represent the company at community events and other outreach activities.