Stylist - Men's

JCrew • New York, NY

9d

About The Position

J.Crew is hiring a Stylist to serve as a brand ambassador and product expert, delivering outstanding customer service and building genuine, loyal customer connections. The role focuses on driving store business and profitability through personalized styling, product expertise, and clienteling.

The Stylist participates in an incentive-based styling program, works toward sales-per-hour and key performance indicator goals, and helps customers develop their personal style. The role also involves building community connections, promoting store events and appointments, sharing product insights with management, and staying current on fashion trends and local interests.

Requirements

• At least 18 years old.
• Previous experience in one-to-one clienteling.
• Ability to thrive in a results-driven environment.
• Passion for supporting the brand, customers, and teams.
• Knowledge of current fashion trends and industry developments.
• Teamwork, flexibility, and courtesy when executing tasks.
• Ability to champion new ideas and navigate uncertainty with strong problem-solving skills.
• Scheduling flexibility, including nights, weekends, and holidays.
• Ability to bend, reach, and stretch for product, and lift, carry, and move at least 40 pounds (18 kilos).

Responsibilities

• Meet required sales-per-hour (SPH) and key performance indicator (KPI) goals in the incentive-based styling program.
• Represent the brand and demonstrate product expertise, building incremental sales through wardrobing.
• Use in-store relationships, customer profiles, and the loyalty program to attract and retain clients.
• Build meaningful customer relationships through authentic, personalized interactions and one-to-one clienteling.
• Deliver a high-quality styling experience in accordance with the service expectations in selling training.
• Know the store’s neighborhood, including local events, artists, influencers, and style-makers.
• Identify and host appointments and in-store events through community networking, local marketing, and college outreach.
• Stay informed about competitors, current trends, and local community interests.
• Share product feedback, insights, and ideas with the management team.

Benefits

• Competitive base pay and bonus programs.
• Up to 60% discount on branded products from J. Crew, J. Crew Factory, and Madewell.
• Entertainment, travel, fitness, and mobile technology discounts.
• 401(k) plan with company matching donations.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed