Stylist - Men's

J.Crew•New York, NY
•$18 - $22

About The Position

As a Stylist, you are a key brand ambassador who embodies personal style and passion for the product. You deliver outstanding customer service that builds genuine, loyal customer connections while helping drive business and increase store profitability. The role combines helping customers express their authentic selves with achieving results and sharing product expertise across the team.

Requirements

  • At least 18 years old.
  • Previous experience in one-to-one clienteling.
  • Able to thrive in a results-driven environment.
  • Passionately support the brand, customers, and teams.
  • Stay up to date with current fashion trends and industry developments.
  • Demonstrate teamwork, flexibility, and courtesy while executing tasks.
  • Innovate and champion new ideas while navigating uncertainty, with strong problem-solving skills.
  • Have scheduling flexibility, including nights, weekends, and holidays.
  • Able to bend, reach, and stretch for products, and lift, carry, and move at least 40 pounds (18 kilos).

Responsibilities

  • Meet required sales per hour (SPH) and key performance indicator (KPI) goals in the incentive-based styling program.
  • Act as a brand ambassador and product expert, building incremental sales through wardrobing.
  • Use in-store relationships, customer profiles, and the loyalty program to attract and retain clients.
  • Build meaningful, lasting relationships through authentic, personalized interactions and one-to-one clienteling.
  • Deliver a high-quality styling experience in line with service expectations outlined in selling training.
  • Stay knowledgeable about the store’s neighborhood, including events, artists, local influencers, and style-makers.
  • Identify and host appointments and in-store events through community networking, local marketing, and college outreach.
  • Stay informed about competitors, current trends, and local community interests.
  • Share product feedback, insights, and ideas with the management team.

Benefits

  • Competitive base pay and bonus programs.
  • Up to 60% discount on branded products from J. Crew, J. Crew Factory, and Madewell.
  • Entertainment, travel, fitness, and mobile technology discounts.
  • 401(k) plan with company matching donations.
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