PT Stylist

Ana Luisa•New York, NY

8d•$19 - $22

About The Position

Ana Luisa is seeking a results-driven, self-motivated Stylist to join its retail team. The Stylist focuses on delivering exceptional customer service, exceeding sales objectives, and authentically sharing the brand story. Through product knowledge and a commitment to customer service, the Stylist supports sales targets and customer loyalty. The position initially reports to the Store Manager. The role includes helping customers choose and style jewelry, building customer relationships, meeting individual and team sales goals, and supporting store events. The Stylist also processes transactions, returns, exchanges, and warranties; maintains visual standards and an organized sales floor; assists with inventory and shipments; and follows front- and back-of-house procedures. The expected pay range is $19.00–$22.00 per hour, with bonus eligibility. Final compensation depends on experience, skills, and qualifications.

Requirements

High school diploma or equivalent preferred.
At least 1 year of retail management experience.
Customer-centric mindset.
Strong communication skills.
Ability to work effectively in a high-performance team environment.
Ability to work nights, weekends, and holidays.
Open availability on Friday, Saturday, and Sunday, plus two 4-hour shifts Monday through Thursday.

Nice To Haves

Jewelry experience preferred.

Responsibilities

Develop and maintain a deep understanding of the Ana Luisa brand and product offerings to help customers make informed purchase decisions.
Achieve individual and team sales goals through customer-focused service, product knowledge, and genuine selling techniques.
Meet and exceed KPI goals, including Average Order Value, Units Per Transaction, Conversion %, and revenue to target.
Use company tools, incentives, and strategies to support store-wide sales targets.
Build genuine customer connections and provide personalized shopping experiences.
Collaborate with the store team to develop a clientele list, encourage repeat business, and foster brand loyalty.
Participate in store events and corporate-led initiatives to increase brand awareness and community involvement.
Welcome customers and create a positive, inviting store atmosphere.
Assist customers with styling jewelry and recommend pieces that suit their personal style and lifestyle.
Work with store leadership to gather and implement customer feedback.
Resolve customer needs promptly and effectively.
Process customer transactions accurately in an omnichannel setting.
Handle returns, exchanges, and warranties according to company policies.
Execute brand, product, and marketing initiatives to maintain visual standards.
Keep the sales floor clean and organized and present display jewelry attractively.
Collaborate with leadership on store operations.
Participate in regular inventory counts to help maintain inventory accuracy.
Follow all front- and back-of-house procedures and company policies.
Assist with shipment processing, visual merchandising placement, and replenishment to maintain product availability.