Stylist - The Shops at Mission Viejo

Nordstrom•Mission Viejo, CA

1d•Onsite

About The Position

Nordstrom Stylists are trusted style advisors who build lasting relationships with customers in-store and online while staying ahead of the latest trends. This role offers a clear path to grow a styling career with a company that invests in its employees. Every stylist completes Nordstrom’s comprehensive training program, gaining access to emerging trends, product knowledge, and digital engagement strategies. This position is the first step toward the Enhanced Premium Stylist program, offering greater earning potential and career growth. Nordstrom is a fast-moving fashion company founded in 1901, built on a heritage of service. The company empowers its people to be innovative, creative, and focused on providing the best service to customers, while remaining committed to leaving the world better than they found it. Nordstrom rewards great work, promotes from within, and celebrates diversity. Core values include being customer obsessed, owners at heart, curious and ever changing, here to win, and extending themselves with respect and kindness to create a welcoming environment.

Requirements

Confidence and versatility: Comfortable selling across departments and price points, you bring style expertise to every interaction.
Styling and wardrobe knowledge: You understand your customer’s overall wardrobe and style, with the ability to organize, follow up, and advise on pieces to complete their look.
An entrepreneurial mindset: You’re excited to build a personal business through appointments, networking, and digital selling.
Strong communication skills: You naturally create meaningful relationships.
Goal-driven energy: You’re motivated to achieve sales targets.
Enthusiasm for digital engagement: You’re eager to leverage social media and tech tools.
Organizational strength and adaptability: You’re skilled at multitasking and follow-through in a fast-paced environment.
Flexibility for retail life: You’re available for a schedule that meets business needs, including evenings and weekends.

Responsibilities

Offer confident, honest feedback: Help customers choose pieces that complement their style and add value to their wardrobe.
Create connections everywhere: Use in-store interactions and digital tools (text, social media, Nordstrom apps) to inspire customers, share curated looks, and keep them engaged.
Drive results: Grow predictable sales through outreach and appointment-setting during event and non-event periods.
Be a trusted partner: Follow up after purchases, share new arrivals, invite customers to events, and introduce them to the Nordy Club.
Keep the experience seamless: Work with others to maintain a clean, organized space that makes every customer feel welcome.
Stay adaptable: Sell throughout all departments, gaining exposure to new styles and customers.