Stylist, South Park Mall

KnitWell Group•Charlotte, NC
•Onsite

About The Position

As a Stylist, you act as an Ann Taylor brand ambassador, offering personalized styling guidance that helps customers express their authentic selves. You share product knowledge, answer questions, and recommend styles that fit customers’ lifestyles and needs. You collaborate with your team to achieve business goals, deliver personalized customer experiences, and help maintain an inviting sales-floor environment. The role involves engaging customers, offering Styling Appointments, building relationships and a customer base, maintaining visual and operational standards, using technology to support an omnichannel shopping experience, partnering with store leaders on goals and daily expectations, and contributing ideas and support to colleagues. The position is part-time at the South Park Mall store in Charlotte, North Carolina, with an expectation of working 20 hours per week and flexible availability, including evenings, weekends, and holidays.

Requirements

  • At least 1 year of Sales Associate or customer-focused experience.
  • Ability to work 20 hours a week.
  • Bring a hospitality mindset when engaging with customers.
  • Enjoy communicating and building relationships.
  • Take initiative in making thoughtful decisions.
  • Flexible availability, including evenings, weekends, and holidays.
  • Bring personal style and positive energy to the sales floor.

Responsibilities

  • Represent the brand and engage customers to learn about their lifestyles, needs, and wants.
  • Offer personalized Styling Appointments to drive brand loyalty.
  • Share product knowledge and recommendations to style customers.
  • Build a customer base through personalized, relationship-based service.
  • Uphold visual and operational standards while keeping the focus on the customer.
  • Use technology to stay informed about company priorities and promotions and provide a seamless omnichannel shopping experience using available tools.
  • Partner with store leaders to achieve individual goals and daily expectations.
  • Build productive relationships by sharing ideas and being helpful to others.

Benefits

  • 401(k) plan
  • Merchandise discounts and eligibility for discounts at sister brands
  • Professional development and opportunities for advancement across the company’s brands
  • Community impact through philanthropic partnerships
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