Style Team Leader

Target•Phoenix, AZ

19h•Onsite

About The Position

The Style Team Leader role is part of a team of specialized consultants who understand how to meet guests where they are and deliver for them through strong operations, incredible guest experience, and compelling visual merchandising presentations that inspire guests and build the basket. The Style team is passionate about Apparel and Accessories (A&A), bringing the energy of style to life with compelling in-store presentations that enable quick and easy self-discovery. They are welcoming and helpful in meeting guests' needs on the sales floor and in the fitting room, and have resources to provide assistance with outfitting, accessorizing, and building the basket to drive top-line sales. At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Style Team Leader can provide you with the skills and experience of guest service fundamentals and experience building a guest-first culture on your team, retail business fundamentals including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies, planning department(s) daily/weekly workload to support business priorities and deliver on sales goals, and leading a team of hourly team members, including skills in helping with selecting, developing, coaching, evaluating, and retaining talent.

Requirements

High school diploma or equivalent
Must be at least 18 years of age or older
Previous retail experience preferred, but not required
Ability to lead and hold others accountable
Learn and adapt to current technology needs
Work independently and as part of a team
Manage workload and prioritize tasks independently
Welcoming and helpful attitude toward all guests and other team members
Effective communication skills
Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
Access all areas of the building to respond to guest or team member issues
Interpret instructions, reports and information
Accurately handle cash register operations as needed
Climb up and down ladders as needed
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise and fixtures up to 44 pounds without additional assistance from others
Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
Ability to remain mobile for the duration of a scheduled shift (shift length may vary).

Nice To Haves

Previous retail experience

Responsibilities

Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
Ensures every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations.
Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments.
Reviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, and aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience.
Understand sales goals, plan daily/weekly workload at the direction of your direct leader, and execute the same to deliver on department and store sales goals and guest engagement, including merchandising, pricing workload, make changes to salesfloor merchandise displays, sales plans, events and promotions.
With direct leader guidance, lead a team of consultants who are knowledgeable and passionate about Apparel & Accessories by ensuring they are educated on our brands and assortment offerings.
Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.
With direct leader guidance, lead the apparel backroom process, including sort, backroom organization, and replenishment of the salesfloor in support of replenishment, fulfillment and guest needs.
Plan and validate floorpad sets by ensuring visual merchandising guides, transitions, revisions, and sales plans are set accurately and teams are following remerchandising best practices as needed to support a guest ready floorpad.
Establish routines to ensure fitting rooms are welcoming, clean, and safe for our team members and guests.
Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions.
Model the execution of physical security processes in order to enhance the instore security culture.
Support merchandise protection strategies across the total store, including storage and application as directed by best practices.
Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
If applicable, as a key carrier, follow all safe and secure training and processes.
Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts based on store needs.
Address all store emergency and compliance needs.
Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
All other duties based on business needs.