Style Team Leader

Target•Phoenix, AZ

2d•Onsite

About The Position

The Style Team Leader role is part of a specialized team focused on Apparel and Accessories (A&A). This role involves meeting guest needs through strong operations, exceptional guest experience, and compelling visual merchandising. The team is passionate about A&A, creating inspiring in-store presentations that facilitate easy self-discovery for guests. They are responsible for assisting guests with outfitting, accessorizing, and building their basket to drive sales. This leadership position offers meaningful experiences to develop skills in guest service, retail business fundamentals, and team leadership.

Requirements

High school diploma or equivalent
Must be at least 18 years of age or older
Learn and adapt to current technology needs
Work independently and as part of a team
Manage workload and prioritize tasks independently
Effective communication skills
Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
Access all areas of the building to respond to guest or team member issues
Interpret instructions, reports and information
Accurately handle cash register operations as needed
Climb up and down ladders as needed
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise and fixtures up to 44 pounds without additional assistance from others
Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
Ability to remain mobile for the duration of a scheduled shift (shift length may vary).

Nice To Haves

Previous retail experience preferred, but not required
Lead and hold others accountable
Welcoming and helpful attitude toward all guests and other team members
Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary

Responsibilities

Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
Ensure every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations.
Actively observe and provide feedback, holding team members accountable while recognizing great guest experience moments.
Review area guest, financial, and team outcome metrics to identify opportunities, take action to improve, and align team on the right behaviors and execution, celebrate wins, drive results that deliver outcomes and elevate the guest experience.
Understand sales goals, plan daily/weekly workload at the direction of your direct leader, and execute the same to deliver on department and store sales goals and guest engagement, including merchandising, pricing workload, make changes to salesfloor merchandise displays, sales plans, events and promotions.
With direct leader guidance, lead a team of consultants who are knowledgeable and passionate about Apparel & Accessories by ensuring they are educated on our brands and assortment offerings.
Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.
With direct leader guidance, lead the apparel backroom process, including sort, backroom organization, and replenishment of the salesfloor in support of replenishment, fulfillment and guest needs.
Plan and validate floorpad sets by ensuring visual merchandising guides, transitions, revisions, and sales plans are set accurately and teams are following remerchandising best practices as needed to support a guest ready floorpad.
Establish routines to ensure fitting rooms are welcoming, clean, and safe for our team members and guests.
Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions.
Model the execution of physical security processes in order to enhance the instore security culture.
Support merchandise protection strategies across the total store, including storage and application as directed by best practices.
Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
If applicable, as a key carrier, follow all safe and secure training and processes.
Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts based on store needs.
Address all store emergency and compliance needs.
Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
All other duties based on business needs.