Studio Technician (Audio Engineer)

SAE Institute•Atlanta, GA

13h

About The Position

The Studio Technician ensures the continued operation of SAE Institute studio equipment and provides technical support to students using that equipment. The role helps ensure that equipment and studio operations comply with SAE Institute policies and procedures. The technician maintains studios and practical and resource facilities; updates equipment and resource databases; reports faults; assists with repairs and installations; monitors cable stock and manufactures cables when needed; facilitates and records student bookings and equipment loans; and supports appropriate student behavior and studio use. Additional duties include answering after-hours telephone inquiries, attending open houses and marketing events as required, keeping work areas tidy and electronic files organized, monitoring campus security during after-hours sessions, and locking and alarming campus facilities after those sessions. The position also requires carrying out local emergency response and evacuation procedures, complying with campus security policies, attending scheduled work punctually, and performing other duties requested by management. Key relationships include the Technology Supervisor, Campus Director, local SAE Institute staff, and SAE students. A key result area is ensuring studio equipment is serviced and working properly and maintaining an accurate equipment inventory.

Requirements

1–2 years of relevant experience working with various equipment and consoles in the creative media field.
Knowledge of and industry experience in a related discipline area.
Ability to work in a team; be trustworthy, resourceful, punctual, and able to multitask.
Strong verbal and written communication skills.
Proven organizational skills and ability to organize, prioritize, and meet deadlines.
Proficiency in the required hardware and software; familiarity with the Internet and email.
Demonstrated client service orientation and ability to foster a harmonious working environment.
Willingness to pursue professional development opportunities.
Ability to sit and stand for long periods; handle files and individual sheets of paper; occasionally lift items weighing up to 25 pounds; move around the organization; reach minimally for items above and below desk level; and use a keyboard and video display terminal for prolonged periods.

Nice To Haves

Associate degree and certifications in the creative media field (preferred).
An appropriate qualification in a related field.

Responsibilities

Maintain studios and other practical and resource facilities.
Maintain and update equipment and resource databases.
Report faults with studios and equipment and assist with repairs and installations as required.
Monitor cable stock and manufacture cables when required.
Facilitate and record student studio bookings.
Ensure appropriate student behavior and studio usage during practical sessions.
Keep records of equipment loans to students.
Answer after-hours telephone inquiries.
Attend open houses and marketing events as required.
Keep the workstation and surrounding areas tidy and organize electronic files and documents appropriately.
Monitor campus security during after-hours practical sessions and lock and alarm the campus when those sessions are complete.
Carry out local Campus Emergency Response and Evacuation procedures and comply with the Campus Security and Crime Prevention Policy.
Attend scheduled work times punctually and undertake other duties requested by management.
Provide technical support to students using equipment, track equipment use, and maintain an accurate inventory.