Studio Operations Manager

Whalar Group•Brooklyn, NY

1d•Hybrid

About The Position

The Studio Operations Manager at The Lighthouse is responsible for overseeing the daily operations of our state-of-the-art production studios, including podcast studios, theater, photography studios and more. You will ensure that the studios are fully functional, well-maintained, and accessible to our members, providing an exceptional experience for all users. The Studio Operations Manager will also play a key role in coordinating with the General Manager and other teams to ensure that the studio services align with the overall mission and vision of The Lighthouse. With a strong focus on leadership, content creation, and collaboration, this role ensures that every touchpoint—from a first-time visitor to long-time staff—is efficient, effective, and in line with The Lighthouse’s mission and values.

Requirements

5+ years of experience in studio management, production, or a related field, with a strong understanding of the technical aspects of production.
Technical proficiency in studio equipment, including cameras, lighting, sound, and editing software.
Proven track record of developing high-performing teams through coaching, training, and intentional leadership.
Deep understanding of systems, workflows, and organizational efficiency in a fast-paced, service-driven environment.
Excellent communication, facilitation, and interpersonal skills.
Experience in managing multi-functional teams, schedules, and cross-department initiatives.
Ability to think creatively and solve problems in a fast-paced, dynamic environment.
Comfort with CRM systems and operational software—experience with PeopleVine a plus.
Passion for creative environments and an appreciation for the needs of creators, entrepreneurs, and innovators.

Responsibilities

Oversee daily operations of all production studios, ensuring they are functional, safe, well-maintained, and available to members and teams.
Manage studio bookings, production schedules, off-hours needs, and tech team coverage to maximize usage and minimize conflicts.
Lead, coach, and develop a small team of studio technicians and assistants while creating SOPs and playbooks to ensure consistent operations.
Manage studio equipment, inventory, maintenance, repairs, upgrades, and technical troubleshooting in partnership with IT and Tech teams.
Provide technical support to creators and execute AV productions for Lighthouse events, while staying current on emerging production technologies and trends.
Collaborate with the General Manager, campus leaders, members, vendors, and production partners to improve the studio experience and support broader campus initiatives.
Manage the studio operations budget, including equipment purchases and maintenance, while tracking expenses and identifying opportunities for cost efficiencies.
Conduct regular studio and campus walkthroughs, addressing operational issues and serving as the on-the-floor operational lead as needed.