Studio Manager - Boutique Fitness

Hire Ground Talent • Calgary, AB

11d • Onsite

About The Position

Our client runs the world's fastest growing boutique fitness brand with over 100 studios in 14 countries. They offer a unique Pilates-inspired, cardio-infused, full-body workout that fuses Pilates, cardio, and strength into one 45-minute session: Row. Ride. Reform. Opening in Fall 2026, they are bringing the world's only cardio-integrated reformer format to an established and accessible community in South Calgary. The studio aims to offer a welcoming environment dedicated to movement, connection, and exceptional client experience, serving a wellness-focused clientele. This role has two phases: pre-opening, where the focus is on building the business through pre-sale campaigns, corporate partnerships, and brand establishment, working closely with the Studio Owner and Franchisor. Post-opening, the role shifts to operations and instruction, leading the studio team, managing membership retention, delivering the brand experience, and teaching a few classes per week. The ideal candidate is energized by all aspects of this role.

Requirements

• Two plus years of proven experience in a client-facing, sales, and fitness leadership role.
• Strong commercial instincts with the ability to convert conversations into commitments.
• Experience building relationships with businesses and organizations (corporate outreach experience is a plus).
• Excellent communication skills.
• Highly organized.
• Genuine warmth with people.
• A background in fitness or movement (Pilates, reformer, personal training, or group fitness).
• Social media savvy and local marketing experience.
• Current First Aid certification.
• Self-motivated and comfortable with real accountability.
• Flexible availability including early mornings, evenings, and weekends.

Responsibilities

• Generate, nurture, and convert leads for the pre-sale campaign.
• Build corporate wellness partnerships with local businesses and residential buildings.
• Establish relationships with local community organizations and neighborhood partners.
• Shape the studio's community identity before opening in collaboration with the founding directors.
• Manage and operate the studio's social media account, such as Instagram.
• Own membership acquisition by converting walk-ins, inquiries, and corporate leads into members.
• Drive retention through genuine member relationships and proactive follow-up.
• Track membership numbers, class utilization, and revenue against targets.
• Welcome every client by name and foster the community culture that defines the brand globally.
• Maintain accurate member profiles and ensure every interaction is personal and consistent.
• Take ownership of all details of the studio environment, including equipment setup, lighting, presentation, and atmosphere, to ensure the brand standard is met.
• Manage day-to-day operations, including client inquiries, scheduling, staff rostering, social media, and newsletters.
• Manage studio systems via Hapana software for check-ins, memberships, payments, and reporting.
• Lead, motivate, and develop the instructor team.
• Deliver 5-6 classes per week to a high standard once Academy certified.
• Provide confident cueing and form correction throughout every session.

Benefits

• Base salary plus performance bonus tied to membership targets
• Academy instructor certification fully funded
• Free membership from day one
• Ongoing mentoring and support from the founding directors
• The chance to open and shape a brand new studio from scratch in one of Calgary’s most established neighbourhoods

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed