Studio Lead

Pure Barre Bellevue•Bellevue, WA

8d•Onsite

About The Position

Pure Barre PNW is seeking a Studio Lead to manage their studio by driving membership growth, building member relationships, and maintaining high energy. The Studio Lead will be responsible for membership growth, revenue, member retention, daily operations, and community engagement. This role focuses on the entire member experience, driving in-studio sales, and ensuring the studio operates smoothly and according to brand standards. It's ideal for a sales-driven, relationship-focused individual who thrives in a fast-paced fitness environment. While there are no direct people-management duties, the Studio Lead sets an example and is accountable for studio performance goals.

Requirements

Experience in sales, hospitality, retail, fitness, customer service, or operations preferred
Sales-driven mindset - comfortable and confident asking for the sale
Strong communication skills - in person, on the phone, and in writing
Organized and reliable with consistent follow-through on tasks
Demonstrated ability to achieve goals and drive results
Ability to manage multiple priorities in a fast-paced environment
Passion for fitness, wellness, and creating exceptional member experiences
Authorization to work in the United States required

Nice To Haves

Familiarity with CRM or membership management systems a plus (ClubReady training provided)

Responsibilities

Own studio-level membership, revenue, retention, and lead generation goals
Execute sales activities, including lead follow-up, appointments, referrals, reactivations, and community outreach
Monitor key performance metrics and develop action plans to improve results
Support retail sales and member engagement initiatives
Deliver an exceptional member experience at every stage of the client journey
Build strong relationships with members and prospective clients
Address member concerns professionally and proactively
Foster a welcoming, inclusive, and service-focused studio environment
Manage leads daily - call, text, email, and nurture until booking or conversion
Book first-timers into Engage intros and track attendance and next steps
Conduct onsite tours and sales conversations confidently
Follow up on missed Engage appointments and missed sales opportunities
Execute win-back outreach and retention follow-ups as requested
Partner with the Operations Manager to ensure daily studio operations run consistently
Maintain studio cleanliness, organization, inventory, and overall presentation
Execute company policies, procedures, and standard operating practices
Support opening/closing procedures when scheduled
Identify operational challenges and partner with leadership to resolve them
Assist the VP of Sales & Marketing in executing local marketing initiatives and community partnerships
Represent the studio at local events and outreach opportunities
Support studio events, promotions, and member engagement activities