Studio Lead

Talent Trib3 • Santa Ana, CA

11h • Hybrid

About The Position

SWTHZ is hiring Studio Leads for two Orange County locations — an established studio in Newport Beach and a brand new location opening next month in the Red Hill corridor. The Studio Lead will be responsible for running daily operations, leading and developing a team of Sales Associates, delivering an unmatched member experience, and driving the numbers that grow the business. Whether you're stepping into an established studio or helping launch something from the ground up, this is a hands-on floor leadership role that requires strong sales coaching ability, sharp attention to operational detail, and a genuine passion for wellness and the people it transforms.

Requirements

• Demonstrated experience leading a team in any service environment — fitness, retail, hospitality, F&B, or beauty all transfer well
• Comfort with sales conversations and a history of hitting performance targets
• Strong attention to detail and operational follow-through
• Availability for evenings, weekends, and occasional holidays — schedules are predictable, but flexibility is non-negotiable
• Genuine interest in wellness and how it impacts people

Nice To Haves

• Familiarity with Mindbody or AXLE a plus, but not required — full training provided

Responsibilities

• Convert intro sessions into memberships and coach the team to do the same
• Build relationships that turn first-time visitors into long-term members who refer their friends
• Drive intro-to-member conversion, new membership sales, and retention metrics
• Support team outreach and follow-up efforts through CRM and direct member engagement
• Review performance targets weekly and adjust strategy accordingly
• Lead, coach, and develop a team of Sales Associates
• Run daily huddles and set the tone for energy, service, and accountability
• Hold the team to a clear standard with care and consistency
• Foster a warm, ambitious team culture built around shared wins
• Walk every suite before a member uses it — catch issues before clients see them
• Manage supplies, scheduling, and the operational details that define a luxury experience
• Uphold SWTHZ brand standards and studio presentation at all times
• Maintain cleanliness, equipment uptime, and audit scores
• Be present during peak hours to provide leadership and floor support
• Deliver an unmatched experience at every touchpoint
• Handle member concerns promptly and professionally
• Build genuine relationships that drive retention and referrals
• Represent the SWTHZ brand with warmth, professionalism, and authentic enthusiasm

Benefits

• Monthly performance bonuses for exceeding targets
• Commission on membership and pack sales
• Free SWTHZ membership ($289/month value) — unlimited infrared sauna, cold plunge, and vitamin C shower access
• Promotion from within is the standard, not the exception

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed