Studio & Digital Media Operations Coordinator - College of Business and Economics

Universities of Wisconsin•Whitewater, WI

11d•$64,000 - $70,000•Onsite

About The Position

The College of Business and Economics at the University of Wisconsin-Whitewater seeks a Studio & Digital Media Operations Coordinator (Media Operations Specialist, PB039). The primary responsibility of this position is to lead the operation, support, and continuous improvement of the college’s media production environments and related audiovisual services. Primary activities include serving as the lead video and audio editor; coordinating recording, livestreaming, and distribution services; designing graphics, special effects, and animations for digital content; and providing broadcast-quality classroom and event audiovisual support; supervising student employees; and serving as the lead technical resource for studio, podcast, photography, and related media technologies. The person in this position will also assist with assessing technology needs, recommending equipment and workflow solutions, monitoring student employee funding across multiple funding streams, and collaborating with college and campus partners to support reliable, high-quality media and instructional technology services. The successful candidate must possess effective communication skills (e.g., listening, written, oral) and have a passion for assisting users representing a wide range of technical skills and experience levels. This position is in CoBE Tech in the College of Business and Economics and reports directly to the Assistant Dean. This position is expected to be primarily on-site due to the hands-on nature of studio, classroom, and event technology support. Occasional evening work will be required to provide coverage for college events. This is a full-time, 12-month Academic Staff position.

Requirements

Bachelor’s degree in media production, instructional technology, communications technology, information technology, digital media, or a related field; or an equivalent combination of education, training, and relevant professional experience
Demonstrated experience supporting audio, video, and media production environments, such as studios, podcast spaces, classrooms, events, or similar technology-rich settings
Experience operating, configuring, troubleshooting, and maintaining audiovisual, recording, streaming, computer, and related peripheral equipment
Experience with livestreaming, recording, and advanced post-production editing; demonstrated ability to create motion graphics and special effects; and knowledge of digital compliance standards, including accessibility guidelines, and broadcast-level media distribution workflows
Demonstrated ability to provide technical support, consultation, and training to individuals with a wide range of technical skill levels
Ability to assess user and operational needs and recommend appropriate equipment, software, and workflow solutions
Demonstrated ability to manage multiple priorities, solve problems independently, and provide reliable service in a dynamic environment
Effective oral, written, and interpersonal communication skills
Demonstrated ability to work collaboratively and build positive working relationships with students, faculty, staff, and campus partners

Nice To Haves

Experience serving as a lead technical resource for a media studio, podcast studio, photography space, classroom technology environment, or similar operation
Experience supporting classroom and event audiovisual systems, including setup, installation, upgrades, testing, and troubleshooting
Experience with podcast production, photography, lighting, video editing, and related media production practices
Experience supervising, training, scheduling, or evaluating student employees, temporary staff, or other support personnel
Experience providing consultation or support for instructional or learning technology tools and platforms
Experience with inventory management, equipment lifecycle planning, procurement support, and vendor coordination
Experience tracking expenditures, monitoring budgets, or supporting operations across multiple funding sources
Experience collaborating with information technology staff or other institutional partners on shared technology initiatives
Proficiency with relevant media and creative tools, such as Adobe Creative Cloud, audio and video editing software, livestreaming platforms, and related production technologies
Experience with professional-grade production switchers and enterprise service management/ticketing platforms
Experience contributing to the development or execution of unit-level strategic initiatives
Knowledge, Skills and Abilities: Ability to interact respectfully with people with diverse socioeconomic, cultural, and ethnic backgrounds
Ability to communicate technical information clearly and effectively to users with varying levels of technical knowledge
Ability to exercise sound judgment in troubleshooting, prioritizing requests, and recommending technology solutions
Ability to work independently and collaboratively in support of instructional, operational, and event-related needs
Ability to be an active participant in following applicable safety rules and regulations, including necessary training and drills
Ability to work collaboratively across the unit to support a culture of continuous improvement and shared success in achieving institutional objectives

Responsibilities

Lead technical operations for media production spaces, including recording studio, podcast studio, photography, and related digital media environments
Operate, configure, and maintain broadcast-grade audio, video, and signal distribution systems (e.g., SDI, NDI, or SRT); ensure all content adheres to digital compliance standards, including WCAG 2.1 Level AA accessibility guidelines
Works as the hands-on primary video and audio editor; plans and executes livestreaming and post-production workflows; creates professional graphics, special effects, and animations using Adobe Creative Cloud to meet station-level production quality for college operations and promotional communications
Operate and monitor audiovisual broadcasting equipment to ensure proper recording of programming according to established requirements and requests
Provide classroom and event audiovisual support, including setup, installation, upgrades, configuration, testing, troubleshooting, and user support (including occasional evening events)
Supervise, hire, schedule, train, assign work to, and evaluate student employees supporting media, classroom, and instructional technology operations
Provide consultation, training, and hands-on support to faculty, staff, and student users on learning technologies, media tools, and production workflow
Work with ITS and other campus colleagues on shared initiatives with a focus on increasing knowledge sharing, collaboration, and service effectiveness
Assess media technology needs; manage inventory; recommend equipment purchases and replacements; and coordinate installations aligned with operational priorities
Develop and maintain operational policies and procedures for media studio recordings, photography requests, and equipment usage
Support media and technology environments for classroom instruction, events, meetings, studio production, and related college activities
Support the operation and ongoing development of specialized environments such as the podcast studio, media studio, and other production spaces
Monitor expenditures and track multiple funding streams related to student employee staffing and operational support to help ensure budgeted amounts are not exceeded
Create, design, and produce digital content across multiple media as needed in support of college operations and communications
Organize and maintain media assets, project files, equipment records, and related documentation to support efficient operations and workflow continuity
Collaborate actively with CoBE Tech and College of Business and Economics colleagues to align media services with unit-level operational priorities and broader college strategic goals
Complete other duties as assigned