Student Worker - Registrar

Regent University • Virginia Beach, VA

6d

About The Position

This position provides customer service, phone coverage, and general information related to academic forms, schedules, policies, and procedures. The role involves maintaining and updating student records in Banner, processing various academic forms and electronic requests, and handling record requests and photocopies. The Student Worker will also be responsible for sorting the Registrar's Office general inbox to the appropriate team.

Requirements

• Data entry experience required.
• Ability to work quickly and accurately with attention to detail.
• Content with repetitive tasks.
• Excellent communication and customer service skills.
• Commitment to Regent’s core values of Excellence, Innovation, and Integrity.

Nice To Haves

• Banner experience preferred.

Responsibilities

• Provide customer service, phone coverage, backup to the front desk, and general information relating to academic forms, schedules, policies and procedures.
• Sort the Registrar's Office general inbox to the appropriate team.
• Maintain and update student records in Banner to include international and conditionally accepted student record updates.
• Process academic forms such as status changes, record updates, change of field of study, and so forth.
• Process electronic requests such as add/drop forms, withdrawal from the university requests, change of campus, and so forth.
• Process requests for records and photocopy student records when necessary.

Benefits

• Not benefits eligible

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed