Student Worker - Information Desk Attendant

Blinn College • Bryan, TX

2d • Onsite

About The Position

The Information Desk Attendant serves as the primary point of contact and the "face" of the college for students, faculty, staff, and campus visitors. Stationed at the central information hub, in the Administration Building, Bryan Campus. This role is responsible for providing accurate directions, answering campus-related inquiries, and delivering exceptional customer service in a fast-paced environment. The ideal candidate possesses excellent communication skills, a welcoming demeanor, and a thorough knowledge of campus resources, events, and building locations. Selection is based on communication skills, composure, responsibility, and availability to perform clerical duties for the Prospective Student Relations office and assist with other required tasks as assigned.

Requirements

• High School Diploma or equivalent.
• Enrollment as a current student and eligible for Federal Work Study funding.
• Must be federal work study eligible
• Ability to communicate effectively
• Exceptional verbal and written communication skills
• Proficiency with computers, including Microsoft Office Suite (Word, Excel, Outlook)
• Deliver exceptional customer service in a fast-paced environment
• Value diversity and sensitive to individuals who require special assistance
• Available to work approximately 15 hours per semester

Nice To Haves

• Experience in customer service, reception, or administrative support
• Experience with receiving and making phone calls
• Familiarity with college campus and administration layouts, and departmental structures.
• Experience working in a diverse, multicultural higher education environment.
• Bilingual or multilingual capabilities a plus.
• Interpersonal Skills: Ability to remain calm, patient, and polite when dealing with stressed or confused individuals.
• Problem-Solving: Strong resourceful skills to find answers to unique or unusual questions quickly.
• Reliability: Punctual and dependable, ensuring the desk is never left unattended during operating hours.

Responsibilities

• Greet visitors warmly and professionally, creating a welcoming and inclusive environment.
• Provide accurate directions to campus buildings, offices,
• Answer, screen, and forward incoming phone calls to appropriate departments or personnel.
• Assist individuals in navigating the college website, campus maps, and online directories.
• Perform clerical and other duties as they are assigned for the Prospective Student Relations office
• Serve approximately fifteen hours per week throughout the semester.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED