26-27 NFWS Student Worker, Human Resources

Saint Leo University Brasil•San Jose, CA

4d•Onsite

About The Position

The Human Resources NFWS Student Assistant serves as the front-facing point of contact for the Human Resources office while gaining hands-on HR experience alongside their coursework. This role greets visitors, manages incoming phone calls, supports new-hire onboarding — including collecting and reviewing Form I-9 documentation — and provides general administrative support to the HR team. The role requires strong customer-service skills and a high degree of discretion, since it regularly handles confidential employee information.

Requirements

Currently enrolled in a Saint Leo University program (undergraduate or graduate), in good academic standing, with a Non-Federal Work Study (NFWS) award
Interest in human resources, business administration, or a related field of study
Strong interpersonal and customer-service skills; comfortable serving as the first point of contact for the office
Professional phone etiquette
High degree of discretion and demonstrated ability to maintain confidentiality with sensitive employee information
Strong attention to detail and organizational skills
Proficiency with Microsoft Office (Word, Excel, Outlook)
Ability to commit to a consistent weekly schedule of up to 20 hours during business hours

Nice To Haves

Enrollment in a Human Resources or Business program preferred
Prior office, customer service, or administrative experience
Coursework or demonstrated interest in HR management or organizational leadership
Familiarity with HRIS or applicant tracking systems

Responsibilities

Serve as the first point of contact for the HR office — greet visitors, employees, and job candidates in a professional, welcoming manner
Answer, screen, and route incoming phone calls to the appropriate HR staff member
Respond to routine questions from employees and applicants about HR processes, directing more complex or sensitive inquiries to the appropriate HR staff member
Maintain the front office area and manage visitor sign-in procedures as applicable
Greet new hires arriving for onboarding and new-hire paperwork appointments
Collect Form I-9 information from new employees and, once trained, examine original identity and work-authorization documents in person to complete Section 2 as an authorized representative, under HR supervision
Assist new hires in completing standard onboarding paperwork (benefits forms, direct deposit, policy acknowledgments)
Scan, file, and route completed employment documents accurately and in accordance with confidentiality requirements
Perform data entry and recordkeeping in the HRIS
Maintain and organize physical and digital personnel files
Assist with scheduling meetings, interviews, and HR events
Prepare correspondence, forms, and documents as requested
Support mailings, copying, and other routine office tasks
Assist with HR events such as open enrollment, benefits fairs, new-employee orientation, and training sessions
Support data collection and compilation for HR reporting
Assist with process-improvement or documentation projects as assigned
Other duties as assigned

Benefits

Medical, dental, and vision packages
FREE Tuition - Employee, Spouse, and Dependents
Tuition Exchange Opportunity - Dependent of Employees
Generous Paid Leave - Sick, Vacation, and Holidays
Comprehensive Group Health Plan (Medical, Dental, and Vision)
Group Medical Plan includes Teledoc, Surgery Plus, Wellness Incentive Program and more!
100% Employer-Funded Health Reimbursement Account
100% Employer-Paid Short Term Disability Insurance
100% Employer-Funded Employee Assistance Program (healthcare and dependent options)
Employer-provided life insurance
Discounted On-Campus Dining Meal Plans
Nationwide Pet Insurance
Flexible Spending Accounts
403b Retirement Plan
Wellness Center