26-27 NFWS Student Worker, Campus Safety

Saint Leo University Brasil•San Jose, CA
•Onsite

About The Position

The Campus Safety NFWS Student Worker supports the Campus Safety department in two capacities: (1) as Event Staff, providing a safety and customer-service presence at University events, and (2) as a Relief Pool Officer, covering open shifts within the regular Campus Safety patrol schedule. This is a non-sworn, entry-level student position that operates under the direct supervision of full-time Campus Safety staff. The role does not carry law-enforcement authority, arrest powers, or independent judgment calls on policy or disciplinary matters — it supports and executes the processes and post orders defined by Campus Safety leadership.

Requirements

  • Must be a currently enrolled Saint Leo University student eligible for Non-Federal Work Study (NFWS) employment
  • Must be at least 18 years of age
  • Successful completion of a background check is required prior to start
  • Availability to work a varied schedule, including evenings, weekends, and University event days
  • Strong communication and customer-service skills
  • Ability to remain calm and follow established post orders and escalation procedures in routine and non-routine situations
  • All Campus Safety NFWS Student Workers must complete an 80-hour Field Training Officer (FTO) program before being cleared to work independently across all assigned shift types (event staffing, patrol, and relief-pool coverage, including evening and overnight shifts). Until FTO completion and sign-off, shifts are limited to paired/supervised assignments as determined by the Campus Safety Lieutenant.

Nice To Haves

  • Prior security, safety, customer-service, or hospitality experience preferred but not required

Responsibilities

  • Provide a visible safety and security presence at University events (athletics, concerts, commencement, move-in/move-out, and similar)
  • Monitor venue access points; check credentials, tickets, or event passes as required
  • Direct pedestrian and vehicle traffic flow at event entrances, exits, and parking areas
  • Respond to minor incidents or questions on-site and notify dispatch/full-time staff for anything requiring escalation
  • Assist with crowd management and support emergency evacuation procedures as directed
  • Cover open shifts within the regular Campus Safety patrol schedule arising from call-outs, vacancies, or seasonal demand
  • Conduct routine foot and/or vehicle patrols of campus buildings, grounds, and parking areas as assigned
  • Monitor and secure building access points; lock/unlock facilities per the posted schedule
  • Document observations, activities, and incidents in daily logs and the incident reporting system
  • Operate assigned radios and University safety communication systems
  • Provide directions and general customer service to students, staff, and visitors
  • Report safety hazards, maintenance issues, and policy violations to full-time Campus Safety staff
  • Assist with lost-and-found, parking, and traffic-control support as needed

Benefits

  • FREE Tuition - Employee, Spouse, and Dependents
  • Tuition Exchange Opportunity - Dependent of Employees
  • Generous Paid Leave - Sick, Vacation, and Holidays
  • Comprehensive Group Health Plan (Medical, Dental, and Vision)
  • Group Medical Plan includes Teledoc, Surgery Plus, Wellness Incentive Program and more!
  • 100% Employer-Funded Health Reimbursement Account
  • 100% Employer-Paid Short Term Disability Insurance
  • 100% Employer-Funded Employee Assistance Program (healthcare and dependent options)
  • Employer-provided life insurance
  • Discounted On-Campus Dining Meal Plans
  • Nationwide Pet Insurance
  • Flexible Spending Accounts
  • 403b Retirement Plan
  • Wellness Center
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