Student Worker - Front Desk Assistant, Events Support

Baylor University•Waco, TX

8d•Onsite

About The Position

The front desk assistant serves as the first point of contact for the Honors College Dean's Office, providing welcoming and professional assistance to students, faculty, staff and visitors. This role primarily involves greeting guests, answering phones, and directing inquiries to the appropriate staff. The front desk assistant also provides support for Honors College events as needed. Must be an Honors College student!

Requirements

Currently Honors College enrolled student in good academic standing
Friendly, professional demeanor with strong communication skills
Reliable, punctual, and able to maintain confidentiality
Comfortable answering phones and interacting with a wide range of people
Basic proficiency with email, Microsoft Office/Google Workspace
Ability to multitask and stay organized during busy periods

Nice To Haves

Prior front desk, customer service, or event experience a plus, but not required

Responsibilities

Greet and direct students, faculty, and visitors who come to the Dean's office
Answer, screen, and route incoming calls
Respond to general inquiries in person, by phone, or by email, and direct more complex questions to appropriate staff
Maintain a tidy, organized, and welcoming reception area
Assist with basic administrative tasks
Monitor and distribute incoming mail or deliveries as needed
Check work room supplies often
Assist with logistics for Honors College events, such as info sessions, receptions, and student engagement programs
Help with event setup and breakdown, materials preparation, and day-of support
Support event communications, such as RSVP tracking or reminder emails, when requested
Assist with light event promotion (e.g., posting flyers, updating event signage)