Student Worker - Athletic Ticket Sales & Membership
About The Position
In a student employee capacity, may perform or assist with specialized business or operational functions that contribute to departmental goals and initiatives. Preferred candidates are seeking a professional career within sports ticket sales. Employees will work with other student workers and full-time staff to assist in selling full menu of ticket options via phone calls, face-to-face appointments, in-stadium meetings, and special events. Answer inbound phone calls and emails to the Ticket Sales department and provide superior customer service. Make outbound touch-point calls to current season ticket holders and perspective ticket purchasers as part of call campaigns. Sell Football, Men's, and Women's basketball season tickets, partial plans, and other ticket products via phone, email, and in-person appointments. Maintain accurate and detailed records of all current clients and prospects within Salesforce. Provide information and answer inquiries as needed. Perform business operations duties for assigned area of responsibility. Provide excellent customer service to clients. Ability to prioritize and take initiative. Assist with various projects, activities and tasks related to business operations. Ability to comply with University policies. Maintain regular and punctual attendance.
Requirements
- Minimum 10 hours per week.
- Seeking a professional career within sports ticket sales.
- Ability to prioritize and take initiative.
- Ability to comply with University policies.
- Maintain regular and punctual attendance.
Nice To Haves
- Previous customer service experience.
Responsibilities
- Selling full menu of ticket options via phone calls, face-to-face appointments, in-stadium meetings, and special events.
- Answering inbound phone calls and emails to the Ticket Sales department and providing superior customer service.
- Making outbound touch-point calls to current season ticket holders and perspective ticket purchasers as part of call campaigns.
- Selling Football, Men's, and Women's basketball season tickets, partial plans, and other ticket products via phone, email, and in-person appointments.
- Maintaining accurate and detailed records of all current clients and prospects within Salesforce.
- Providing information and answering inquiries as needed.
- Performing business operations duties for assigned area of responsibility.
- Providing excellent customer service to clients.
- Assisting with various projects, activities and tasks related to business operations.
- Complying with University policies.
- Maintaining regular and punctual attendance.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
