Student Union Assistant Manager - VolShop - UTK
About The Position
The Assistant Manager supports the Store Manager in overseeing daily operations and managing full-time and student employees at the Student Union VolShop and VolSnacks. Key responsibilities include hiring, training, and coaching staff to ensure excellent customer service, product knowledge, and operational efficiency. This role involves performing store opening and closing procedures, ensuring accurate cashiering practices, and managing staff scheduling. The Assistant Manager serves as the Manager on Duty during weekends, peak shopping periods, athletic events, and whenever the Store Manager is unavailable. The position may require occasional on-campus travel for VolShop events.
Requirements
- Experience in retail operations
- Experience in staff management
- Customer service skills
- Cashiering practices knowledge
- Staff scheduling management
Nice To Haves
- Experience in a university or student union environment
Responsibilities
- Overseeing daily operations
- Managing full-time and student employees
- Hiring, training, and coaching staff
- Ensuring excellent customer service, product knowledge, and operational efficiency
- Performing store opening and closing procedures
- Ensuring accurate cashiering practices
- Managing staff scheduling
- Serving as the Manager on Duty during weekends, peak shopping periods, athletic events, and whenever the Store Manager is unavailable
- Occasional on-campus travel for VolShop events
Benefits
- Career development and coaching
- Continued education
- Extensive development and training possibilities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
