Student Ticketing Assistant, Texas Performing Arts (Open to Work-Study and Non-Work Study)

University of Texas at Austin•UT MAIN CAMPUS, UT

6d•Onsite

About The Position

Texas Performing Arts is hiring a part-time student Ticketing Assistant. Both Work-Study and Non-Work Study students are encouraged to apply. The position is expected to continue until December 31, 2026, and is available to continue throughout the student’s tenure. The role provides customer service and sells tickets for Texas Performing Arts performances. It offers real-world experience at a nonprofit arts presenter, opportunities for advancement and wage increases, growth in responsibilities, and professional development support.

Requirements

Be available to work evening and weekend hours.
Have strong listening and verbal communication skills.
Have cash handling experience.
Be detail-oriented.

Nice To Haves

Previous customer service experience.
Experience working in an office setting.
Demonstrated ability to provide customer service.
Prior ticket-selling experience; preference will be given to applicants with this experience.
Conversational fluency or higher in Spanish.

Responsibilities

Process ticket orders in person at the Ticket Office window.
Provide excellent customer service to guests.
Maintain a base knowledge of artists, performances, ticket prices, and venues, and communicate that information clearly to guests.
Answer phones and place outbound service phone calls.
Provide clerical support.
Arrive on time and maintain reliable attendance.
Represent Texas Performing Arts to guests with a pleasant and professional demeanor in all transactions.
Dress appropriately for contact with the public.