Student Technical - LX Studio

University of Central Oklahoma•Oklahoma City, OK

1d•Onsite

About The Position

This is a regular student technical position which serves as Student Techceptionist for LX Studio. As a Student Techceptionist, you will play a key role in delivering high-quality, seamless learning experiences for students, faculty, and corporate clients within LX Studio. This position blends customer service, technology support, and classroom/event execution to ensure every interaction within our spaces reflects excellence. You will serve as a front-line representative of LX Studio, supporting both academic classes and professional learning experiences through technology setup, troubleshooting, and environment management. This role is ideal for students interested in gaining real-world experience in higher education, corporate training environments, and emerging learning technologies. Hours per Week 20-25 hours per week. Must be able to work at least 1 evening shift per week. Must be able to work 1 weekend shift per month.

Requirements

All student employees must be enrolled at least half-time to be eligible to work any UCO student position. Half-time enrollment for fall/spring semesters is considered 5 hours for graduates and 6 hours for undergraduates.
International students must be enrolled full-time to be eligible to work as a student employee. Full-time enrollment is 9 credit hours for graduates and 12 credit hours for undergraduates.
Student employees working regular student positions must be enrolled in at least 3 credit hours to be eligible to work during the summer.
Students not enrolled in summer classes must be enrolled in fall classes in order to work during the summer, but they (and the department) will be required to pay FICA taxes.
Student employees working FWSP positions must be enrolled in a minimum of 6 credit hours (if undergraduate) or 5 credit hours (if graduate) in order to work during the summer in a Federal Work Study Program position.
If the number of credit hours needed to graduate is less than the minimum number of hours required for student employment, the student must obtain a letter from their Academic Advisor (stating the number of hours needed to graduate and anticipated graduation date) and submit it to Human Resources.

Nice To Haves

Strong customer service mindset with a positive, professional attitude.
Excellent verbal and written communication skills.
Ability to troubleshoot basic technology issues and remain calm under pressure.
Detail-oriented with strong organizational and multitasking abilities.
Dependable, punctual, and proactive.
Interest in education, technology, or classroom/event support.
Familiarity with tools such as Zoom, Microsoft Teams, or Webex is a plus (training provided).
Willingness to learn and adapt in a dynamic environment.

Responsibilities

Support faculty, instructors, facilitators, and clients in delivering seamless in-person, hybrid, and virtual classes, trainings, and events.
Provide in-class support for academic courses, including technology setup, troubleshooting, and classroom readiness.
Serve as a primary point of contact for students, faculty, and guests, ensuring professional, welcoming, and responsive experience.
Set up and reset classrooms and meeting spaces to meet the needs of academic courses, university events, and corporate programs.
Troubleshoot classroom and conferencing technology, including video, audio, and connectivity issues.
Assist with live classes, events, and training sessions to ensure smooth execution from start to finish.
Monitor and maintain the overall appearance and functionality of LX Studio spaces between classes and events.
Communicate technical or facility issues promptly and clearly to supervisors.
Document common issues, solutions, and processes to support continuous improvement.
Provide light administrative support as needed.