Student Support Worker

Camino Wellbeing + Mental Health • Kitchener-Waterloo, ON

5d • CA$27 - CA$38 • Onsite

About The Position

The Student Support Worker provides comprehensive, prevention-focused support to youth living in neighbourhoods who may experience multiple barriers to success. Working collaboratively with students, families, schools, and community partners, the Student Support Worker helps youth build protective factors, access resources, strengthen connections, and successfully navigate their educational journey. This role combines individual student support, family engagement, program development and facilitation, community collaboration, and administrative coordination to help students achieve academic, social, emotional, and post-secondary success.

Requirements

• College diploma or university degree in Child and Youth Care, Social Work, Social Service Work, Psychology, Education, or a related field.
• Minimum 2 years of experience working with youth and families.
• Demonstrated ability to engage and support youth facing multiple barriers.
• Experience facilitating youth programming and group activities.
• Strong relationship-building, communication, and problem-solving skills.
• Ability to work collaboratively with families, schools, and community partners.
• Experience with documentation, data tracking, and report preparation.
• A positive attitude and willingness to learn and be an exceptional team player.
• Valid G driver's License and reliable access to a vehicle.
• Must be legally eligible to work in Canada.
• Satisfactory criminal record check for vulnerable sector.
• Must be able to provide either proof of COVID vaccination or documentation providing a satisfactory reason under the Ontario Human Rights Code for not being vaccinated.

Nice To Haves

• Knowledge of youth development, family systems, and youth engagement approaches.
• Fluency in languages spoken within the communities we serve (e.g. Arabic, Spanish, Tigrinya).
• Experience supporting culturally diverse communities.
• Experience working with youth at risk and youth with complex needs.
• Knowledge of community resources within Waterloo Region.

Responsibilities

• Build trusting relationships with students and families through intake, assessment, goal setting, and ongoing engagement. Act as a bridge between youth, families, schools, and community resources.
• Provide mentoring, coaching, psychoeducation, skill building, advocacy, and family support.
• Support approximately 55 to 65 youth participants through individualized case coordination and service planning.
• Assist students with post-secondary exploration, applications, and transition planning.
• Provide crisis response, safety planning, and referrals when required.
• Design, coordinate, and facilitate youth programming focused on academic success, leadership development, employment readiness, recreation, social-emotional learning, and community engagement informed by program goals and youth feedback.
• Coordinate and support tutoring, group activities, workshops, special events, campus visits, and experiential learning opportunities.
• Foster safe, welcoming, and inclusive environments that promote youth engagement and belonging.
• Collaborate with students, caregivers, schools, community agencies, volunteers, and other stakeholders to support youth success.
• Support youth in accessing specialized opportunities, employment experiences, volunteer placements, scholarships, and external programs.
• Maintain positive relationships with community and educational partners.
• Maintain accurate and timely case notes, attendance records, registrations, goal tracking, academic information, financial, and demographic data.
• Monitor program outcomes, targets, deliverables, and student progress.
• Contribute to program evaluation activities, surveys, and reporting requirements.
• Identify risks to achieving outcomes and proactively implement strategies to address them.
• Ensure all documentation complies with organizational, funder, and legislative requirements.

Benefits

• Option for 10 Month contract ending July 16
• Support your growth and provides opportunities for you to use your transferrable skills among other teams and programs.
• Antiracism and anti-oppression training for all our employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree