Student Support Specialist I (Dual Credit Lee and Owsley counties)

Kentucky Community and Technical College System • Hazard, KY

149d • Onsite

About The Position

The Student Support Specialist I will provide admissions information to prospective students, direct communication between college and prospective students, provide community outreach and provide academic and career counseling. This applicant pool will be reviewed for the Lee and Owsley counties service area. Initial review of applications will begin January 5, 2026. Note: position is funded by grant dollars.

Requirements

• Bachelor's degree with one year experience, or equivalent.

Nice To Haves

• Additional Skills Requested:

Responsibilities

• Provide admissions and academic counseling for dual-enrolled high school students and prospective students visiting the dual credit hubs at the area high schools.
• Advises new students on academic processes and generalized direction to enhance academic success.
• Assists in advising dual credit students at high schools and local Area Technology Centers (ATC).
• Assists with the implementation of pathways, course requests and adjunct faculty communication at assigned area high schools.
• Responsible for outreach to high schools, middle schools, community agencies and employers to assist in recruiting students to the college, attending high school orientation days and other high school recruiting events.
• Registers new and returning students and provides orientation support online services including Blackboard, student portals and student records.
• Responsible for maintaining student data entry and required data reporting.
• Assists Admission personnel with enrollment events and registration.
• Coordinates academic advising appointments for dual credit students at the beginning of each semester, assisting students in filling out FAFSA forms and scholarships.
• Connects dual credit students with tutoring opportunities, success coaches and HCTC services.
• Other duties as assigned.

Benefits

• Exceptional health care, vision, and dental coverage for you and your family
• Tuition reimbursement/waiver for you, your spouse, and dependents
• 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
• Vacation/Sick Time
• Work-Life Balance
• 9.5 Paid Holidays
• 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level