Student Success Specialist

Oklahoma State University•Miami, FL

1d•Onsite

About The Position

The Student Success Specialist is responsible for providing comprehensive academic advising, career exploration, and student support services for online learners while leading retention, persistence, and completion initiatives for all NEO students. Through proactive outreach, data-informed interventions, personalized success planning, and career coaching, the Student Success Specialist helps students identify academic and career pathways, overcome barriers to success, prepare for employment opportunities, and achieve their educational and professional goals. The Student Success Specialist serves as a primary advocate for online students and collaborates with faculty, staff, and campus departments to promote student success from enrollment through completion and career readiness. This position monitors student progress, coordinates retention and engagement efforts, provides individualized academic and career guidance, assists students with career exploration and job search strategies, and contributes to institutional initiatives designed to improve student persistence, completion, transfer, employment outcomes, and overall student success.

Requirements

Bachelor's degree (must be conferred on or before agreed upon start date)
Excellent oral and written communication skills
Organizational skills
Ability to work independently and as a member of a team
Strong computer skills in Microsoft Office (i.e. word processing, excel and database applications as well as on-line abilities)
Ability to organize daily work procedures and perform diversified, detailed tasks
Ability to perform responsibilities under own initiative with minimal supervision and operate under time constraints

Responsibilities

Providing comprehensive academic advising, career exploration, and student support services for online learners.
Leading retention, persistence, and completion initiatives for all NEO students.
Proactive outreach, data-informed interventions, personalized success planning, and career coaching.
Helping students identify academic and career pathways, overcome barriers to success, prepare for employment opportunities, and achieve their educational and professional goals.
Serving as a primary advocate for online students.
Collaborating with faculty, staff, and campus departments to promote student success from enrollment through completion and career readiness.
Monitoring student progress.
Coordinating retention and engagement efforts.
Providing individualized academic and career guidance.
Assisting students with career exploration and job search strategies.
Contributing to institutional initiatives designed to improve student persistence, completion, transfer, employment outcomes, and overall student success.