Student Success Specialist

The University of Texas at Austin•Austin, TX

About The Position

The Student Success Specialist provides targeted technical assistance and subject-matter expertise to help organizations strengthen supports, programs, practices, and partnerships that prepare deaf people for successful transitions into and through continuing education, training, and career pathways. The role works with schools, postsecondary institutions, vocational rehabilitation programs, workforce partners, and other organizations to identify challenges, clarify priorities, and develop practical improvement strategies. The specialist leads capacity-building activities such as cohorts, institutes, working groups, individualized consultation, peer learning, training, and follow-up support. The position analyzes programs and student pathways, helps partners use data and evidence to guide improvement, develops tools and resources, and provides expertise on transition planning, student success, career development, work-based learning, and movement into employment or further training. The role also supports collaboration across education, rehabilitation, workforce, and community systems and maintains current knowledge of research, policy, and effective practices related to deaf student success, transition, and career development.

Requirements

  • Bachelor’s degree in education, student affairs, counseling, rehabilitation counseling, career development, workforce development, deaf education, or a related field.
  • Five or more years of experience in student success, transition, disability services, student affairs, career development, vocational rehabilitation, workforce development, advising, or a related education or training setting.
  • Demonstrated knowledge of practices supporting student readiness, transition, engagement, persistence, completion, and career development.
  • Understanding of effective accommodations, communication access strategies, and assistive technologies.
  • Experience providing consultation, training, professional development, or program improvement support.
  • Familiarity with laws and policies affecting deaf people in postsecondary education, training, and employment.
  • Ability to analyze programs, practices, services, or student pathways and develop practical recommendations and action plans.
  • Experience facilitating groups and supporting organizations through planning or improvement processes.
  • Experience working with deaf people and deaf communities.
  • Strong consultation, facilitation, analytical, organizational, and written communication skills.
  • Proficiency in American Sign Language.
  • Relevant education and experience may be substituted as appropriate.

Nice To Haves

  • Seven or more years of experience in student success, transition, student affairs, vocational rehabilitation, career development, workforce development, or related practice.
  • Experience leading cohorts, institutes, working groups, communities of practice, or other sustained capacity-building activities.
  • Experience supporting programs related to college and career readiness, advising, persistence and completion, work-based learning, career exploration, Pre-ETS, or transition planning.
  • Experience using program or student outcome data to identify barriers and guide improvement.
  • Experience strengthening collaboration across education, rehabilitation, workforce, or community systems.
  • Master’s degree in a related field.

Responsibilities

  • Provide targeted technical assistance and consultation to organizations to identify problems of practice, clarify priorities, and develop strategies for improving student success and career pathways.
  • Lead and facilitate capacity-building activities, including cohorts, institutes, working groups, individualized consultation, peer learning, training, and follow-up support.
  • Analyze programs, services, practices, and student pathways to identify strengths, gaps, barriers, and opportunities, and develop actionable recommendations and improvement plans with partners.
  • Provide subject-matter expertise on student readiness and success, transition planning, college and career readiness, advising, engagement and belonging, persistence, completion, career development, work-based learning, and pathways into employment or further training.
  • Support collaboration across secondary and postsecondary education, vocational rehabilitation, Pre-ETS, career and technical education, workforce, career services, and community partners.
  • Help partners use data and evidence to guide improvement, including identifying indicators, examining available data, setting priorities, monitoring progress, and adapting strategies.
  • Develop and contribute to tools, training, resources, and applied planning materials that support technical assistance and implementation of evidence-based and promising practices.
  • Maintain current knowledge of research, policy, and effective practices related to deaf student success, transition, and career development.
  • Collaborate across NDC teams to connect partners with additional expertise or more intensive technical assistance when appropriate.
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