Student Success Services Analyst (Admin Analyst/Spclst NE)

CSU Careers•Fresno, CA

15h•Onsite

About The Position

Under the general supervision of the Associate Vice President (AVP) of Student Success Services, this position provides high-level administrative, operational, and programmatic support essential to the success of the Student Success Services (SSS) unit and its affiliated programs. The Student Success Services Analyst plays a central role in ensuring the coordination, execution, and continuous improvement of administrative systems, student success initiatives, and unit-wide priorities. This position requires strong judgment, discretion, initiative, and a proactive approach to problem-solving. Responsibilities span planning, coordination, execution, and evaluation of complex projects and processes. The Analyst serves as a key connector across the unit, ensuring operational alignment, timely execution of priorities, and a high standard of communication, service, and professionalism. A key function of this role includes planning, organizing, and coordinating student success events and programming designed to foster connection, morale, engagement, and belonging among students, staff, and campus partners.

Requirements

Respond promptly to requests while maintaining accuracy and attention to detail
Handle confidential matters with discretion and professionalism
Communicate clearly and concisely, both orally and in writing, and prepare detailed written reports and correspondence
Take initiative in maintaining current professional skills and pursuing appropriate training
Support all unit operational needs and demonstrate sound judgment in decision-making and project coordination
Model and promote a culture of care, professionalism, and responsiveness by creating welcoming environments, both in-person and virtual that center the needs and experiences of students, staff, and campus partners.
Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs

Nice To Haves

Knowledge of JD Edwards software systems

Responsibilities

Provides high-level administrative, operational, and programmatic support essential to the success of the Student Success Services (SSS) unit and its affiliated programs.
Ensures the coordination, execution, and continuous improvement of administrative systems, student success initiatives, and unit-wide priorities.
Plans, coordinates, executes, and evaluates complex projects and processes.
Serves as a key connector across the unit, ensuring operational alignment, timely execution of priorities, and a high standard of communication, service, and professionalism.
Plans, organizes, and coordinates student success events and programming designed to foster connection, morale, engagement, and belonging among students, staff, and campus partners.