Enrollment Services Student success Peer Coach

University of New Mexico•Los Lunas, NM

1d•Onsite

About The Position

Looking for a rewarding on-campus job where you can help fellow students while gaining valuable professional experience? Join the Enrollment Management Services team as a Enrollment Services Student Success Peer Coach. In this role, you'll welcome students, answer questions, provide new student onboarding support, and help connect students with campus resources. You'll also assist with admissions, registration, financial aid, and other enrollment services while developing leadership, communication, customer service, and office skills. No prior experience required. Training will be provided.

Requirements

Must have a Financial Aid Work-Study Award.

Nice To Haves

Friendly, dependable, and eager to help others.
Strong communication and customer service skills.
Basic computer skills, including Microsoft Word and Excel.
Ability to stay organized and pay attention to details.
Support daily office operations and work collaboratively with staff.

Responsibilities

Welcome and assist students, families, and campus visitors.
Answer questions and connect students with helpful campus resources.
Provide peer-to-peer support and encouragement to newly admitted students.
Assist with admissions, financial aid, and enrollment-related processes.
Answer phones and respond to general inquiries.
Scan, organize, and maintain student records while protecting confidentiality.
Support daily office operations and work collaboratively with staff.

Benefits

Gain valuable professional experience.
Develop leadership and communication skills.
Build professional connections and network with faculty, staff, and campus leaders.
Learn about admissions, financial aid, and student services.
Make a positive impact on fellow students.
Work in a supportive, student-focused environment.

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